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Double Play: Bringing Hospitality Experience to the College Classroom

with Senior Director of Food and Beverage Casey D.

Casey D., Aramark Sports + Entertainment

Casey D. (she/her), Senior Director of Food and Beverage at Fenway Park, has made a name for herself in the world of hospitality, leading operations at the oldest baseball stadium in the nation. This spring, in addition to her role at Fenway, she will be teaching a course at Boston University’s School of Hospitality Administration (BU SHA), but Casey’s career path in the industry hasn’t always been a straight line.

 

She began working in a restaurant at the age of 15, loving the people she worked with, guests she served, and the atmosphere in which she worked. While continuing her roles in hospitality on the side, she completed her undergraduate degree in Psychology with a minor in Law from Ottawa University, with the intention of becoming a teacher. After graduating, she was unsure of her future in education and decided to go back to school to pursue an advanced degree in marketing and advertising.

 

“After college, I was working for a marketing firm, but the whole time I was still working in a restaurant. Even when I moved into a full time role with the firm, I was still bartending nights and weekends. I loved being with the people, and it was hard for me to let that go.”

 

Casey soon took a bartending role at the Canadian Tire Centre, a premiere Aramark Sports + Entertainment account in Ottawa. Shortly after starting, she was approached with a full-time offer to help open a new club at the arena, which would mean leaving her other job in marketing.

 

“It was one of those crossroad-moments in my life where I don’t think I had ever seriously considered hospitality as a career. It was always a ‘side job’ for me, but at the same time, I wasn’t in love with what I was doing at the marketing firm. I took the leap to see what would happen, and it was the best decision I could have made.”

 

Now, almost a decade later, Casey has gained operational leadership experience at a variety of Aramark accounts across North America. She successfully rolled out club launches at arenas in Canada, supported stadium openings in the states, aided key operations for Aramark at major political events, and served as Director of Premium Services at Citi Field before taking her talent to Fenway Park in Boston. With every new opportunity, Casey has continued to take leaps of faith to grow in her career.

“Life isn’t black and white, and life isn’t a straight line. Sometimes it’s hard when you’re young, ambitious, and have big dreams, but everything happens for a reason. You need to pivot and take these opportunities when they’re given to you.”

 

Leading Fenway Park’s food and beverage operations as Senior Director, Casey’s day-to-day during the offseason at Fenway Park involves planning meetings, menu development, spending time with suppliers, sourcing new products, hiring new talent, and serving as Aramark’s point of contact with clients, but in her opinion, the offseason doesn’t exist at Fenway. She enjoys the 365-day nature of the ballpark, where there is rarely a day without an event.

 

“Being busy is a good problem to have, and business here keeps growing. We just held the NHL Winter Classic, and that was a big feather in my cap, personally. I was fortunate enough to be the point of contact with the NHL, and it was a major success for Aramark – one of the largest revenue days that Fenway Park has ever had from a food and beverage standpoint.”

 

Casey applauds not only the support she receives from her teammates, but also the unwavering support from leaders who have encouraged her to pursue her personal interests, one of which has been returning to the field of education.

 

BU SHA brings students on a tour of Fenway Park every year. After developing a strong relationship with the Boston Red Sox, Casey was invited to join the tour, giving students insight into Aramark’s operations at the ballpark. She kept in touch with the contacts she had made from BU SHA over the years, which helped when one professor asked her if she had ever considered teaching.

 

After speaking with BU SHA staff and Aramark leadership, Casey took a leap of faith once again – this time to become an Part-Time Lecturer for a course focused on special events and operations that began this spring.

 

“There was so much support from my team and leaders to pursue this opportunity in addition to my role at Fenway. Allison Birdwell, President of Aramark Sports + Entertainment, sits on the board at BU. When she was in Boston for the Winter Classic, I was so excited to share my news with her, and she couldn’t have been happier for me. My General Manager and Vice President were very supportive as well. This is great for my career, but it’s also great for Aramark to build a stronger relationship with BU.”

 

Casey is a strong proponent of networking. Currently, she is a Board Member of the New England chapter of Skål and also sits on the Greater Boston Chamber of Commerce’s Hospitality & Tourism Board.

 

“It’s so important to get yourself out there, and the topic of networking is really something I try to drive home with my team. Making connections in this industry is so important. Getting the Aramark name out more in Boston, especially with its rich education system, has been a big push of mine since I moved here.”

Quotation mark Quotation mark

It’s so important to get yourself out there, and the topic of networking is really something I try to drive home with my team. Getting the Aramark name out more in Boston, especially with its rich education system, has been a big push of mine since I moved here.

— Casey D., Senior Director of Food and Beverage, Fenway Park

Immediate Sports + Entertainment Openings

  • North Cape May, NJ

    Job ID: 543867

    General Manager - Cape May Ferry

    Apply
    Apply

  • Corona, NY

    Job ID: 545321

    Assistant General Manager Citi Field Home of the New York Mets

    Apply
    Apply

  • Boston, MA

    Job ID: 545607

    General Manager

    Apply
    Apply
See All Open Jobs

Casey and her team at MGM Music Hall

Share this story

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Double Play: Bringing Hospitality Experience to the College Classroom

with Senior Director of Food and Beverage Casey D.

Casey D., Aramark Sports + Entertainment

Casey D. (she/her), Senior Director of Food and Beverage at Fenway Park, has made a name for herself in the world of hospitality, leading operations at the oldest baseball stadium in the nation. This spring, in addition to her role at Fenway, she will be teaching a course at Boston University’s School of Hospitality Administration (BU SHA), but Casey’s career path in the industry hasn’t always been a straight line.

 

She began working in a restaurant at the age of 15, loving the people she worked with, guests she served, and the atmosphere in which she worked. While continuing her roles in hospitality on the side, she completed her undergraduate degree in Psychology with a minor in Law from Ottawa University, with the intention of becoming a teacher. After graduating, she was unsure of her future in education and decided to go back to school to pursue an advanced degree in marketing and advertising.

 

“After college, I was working for a marketing firm, but the whole time I was still working in a restaurant. Even when I moved into a full time role with the firm, I was still bartending nights and weekends. I loved being with the people, and it was hard for me to let that go.”

 

Casey soon took a bartending role at the Canadian Tire Centre, a premiere Aramark Sports + Entertainment account in Ottawa. Shortly after starting, she was approached with a full-time offer to help open a new club at the arena, which would mean leaving her other job in marketing.

 

“It was one of those crossroad-moments in my life where I don’t think I had ever seriously considered hospitality as a career. It was always a ‘side job’ for me, but at the same time, I wasn’t in love with what I was doing at the marketing firm. I took the leap to see what would happen, and it was the best decision I could have made.”

 

Now, almost a decade later, Casey has gained operational leadership experience at a variety of Aramark accounts across North America. She successfully rolled out club launches at arenas in Canada, supported stadium openings in the states, aided key operations for Aramark at major political events, and served as Director of Premium Services at Citi Field before taking her talent to Fenway Park in Boston. With every new opportunity, Casey has continued to take leaps of faith to grow in her career.

“Life isn’t black and white, and life isn’t a straight line. Sometimes it’s hard when you’re young, ambitious, and have big dreams, but everything happens for a reason. You need to pivot and take these opportunities when they’re given to you.”

 

Leading Fenway Park’s food and beverage operations as Senior Director, Casey’s day-to-day during the offseason at Fenway Park involves planning meetings, menu development, spending time with suppliers, sourcing new products, hiring new talent, and serving as Aramark’s point of contact with clients, but in her opinion, the offseason doesn’t exist at Fenway. She enjoys the 365-day nature of the ballpark, where there is rarely a day without an event.

 

“Being busy is a good problem to have, and business here keeps growing. We just held the NHL Winter Classic, and that was a big feather in my cap, personally. I was fortunate enough to be the point of contact with the NHL, and it was a major success for Aramark – one of the largest revenue days that Fenway Park has ever had from a food and beverage standpoint.”

 

Casey applauds not only the support she receives from her teammates, but also the unwavering support from leaders who have encouraged her to pursue her personal interests, one of which has been returning to the field of education.

 

BU SHA brings students on a tour of Fenway Park every year. After developing a strong relationship with the Boston Red Sox, Casey was invited to join the tour, giving students insight into Aramark’s operations at the ballpark. She kept in touch with the contacts she had made from BU SHA over the years, which helped when one professor asked her if she had ever considered teaching.

 

After speaking with BU SHA staff and Aramark leadership, Casey took a leap of faith once again – this time to become an Part-Time Lecturer for a course focused on special events and operations that began this spring.

 

“There was so much support from my team and leaders to pursue this opportunity in addition to my role at Fenway. Allison Birdwell, President of Aramark Sports + Entertainment, sits on the board at BU. When she was in Boston for the Winter Classic, I was so excited to share my news with her, and she couldn’t have been happier for me. My General Manager and Vice President were very supportive as well. This is great for my career, but it’s also great for Aramark to build a stronger relationship with BU.”

 

Casey is a strong proponent of networking. Currently, she is a Board Member of the New England chapter of Skål and also sits on the Greater Boston Chamber of Commerce’s Hospitality & Tourism Board.

 

“It’s so important to get yourself out there, and the topic of networking is really something I try to drive home with my team. Making connections in this industry is so important. Getting the Aramark name out more in Boston, especially with its rich education system, has been a big push of mine since I moved here.”

Quotation mark Quotation mark

It’s so important to get yourself out there, and the topic of networking is really something I try to drive home with my team. Getting the Aramark name out more in Boston, especially with its rich education system, has been a big push of mine since I moved here.

— Casey D., Senior Director of Food and Beverage, Fenway Park

Immediate Sports + Entertainment Openings

  • North Cape May, NJ

    Job ID: 543867

    General Manager - Cape May Ferry

    Apply
    Apply

  • Corona, NY

    Job ID: 545321

    Assistant General Manager Citi Field Home of the New York Mets

    Apply
    Apply

  • Boston, MA

    Job ID: 545607

    General Manager

    Apply
    Apply
See All Open Jobs

Casey and her team at MGM Music Hall

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  • May 11, 2022

    Dietetics

    Improving Patient Health Outcomes Through Medical Nutritional Therapy

    Nakia Spencer, RDN, MBA, LD, National Director of Clinical Nutrition Development and Deployment for Aramark Healthcare+, shines a light on how Registered Dietitian Nutritionists improve patient experiences, better health outcomes, and work as an integral part of hospital teams to ensure patients receive the nutrition they need for optimal health.

    Read More

  • October 27, 2021

    Custodial

    There is No “I” in “Team”

    Vilma Rivera, Custodial Manager at the University of Southern California, has always believed in the power of teamwork, whether its with students on campus or in collaboration with her staff.

    Read More

  • October 12, 2021

    Food Service

    Language, Learning, and a Love for Cooking

    Whether training new employees or helping them learn another language, Guadalupe Reyna has a passion for inclusivity in the kitchen.

    Read More

  • September 29, 2021

    General Management

    Nourishing Minds and Sparking Change

    Transforming from a student worker to Director of Food Services for Aramark at Winston-Salem State University, LaKeith Stevenson continues to dedicate himself to leading with a passion for service and striving to make his community a better place for all. 

    Read More

  • September 15, 2021

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    Starting her career with Aramark as a student worker, Brandi Heatherly, Regional Vice President in our Higher Education line of business, has made an illustrious career out of serving others in the higher education space.

    Read More
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RT @CityYearPhilly: A few weeks ago, our Civic Engagement team partnered with @CareForce to host @Aramark Builds Community Day. Over 150 Ar… — @AramarkCareers

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In honor of Native American Heritage Month, we`re highlighting Chef Jerald from our Workplace Hospitality group!⁣
⁣
Chef Jerald, who grew up in Grand Falls on the Navajo Nation, recently joined a team of culinarians to prepare traditional Arizona ancestral foods and bring an element of Native American culture and cuisine to the @CondeNast headquarters in New York City!⁣
⁣
Thank you, Chef Jerald and our many other proud culinary teammates, for shining a light on the Indigenous Culinary Movement!⁣
⁣
[📸: Destiny Acevedo & @PhoenixNewTimes]⁣
⁣
#LifeAtAramark #NativeAmericanHeritageMonth #ChefJobs

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Open
In honor of Native American Heritage Month, we're highlighting Chef Jerald from our Workplace Hospitality group!⁣ ⁣ Chef Jerald, who grew up in Grand Falls on the Navajo Nation, recently joined a team of culinarians to prepare traditional Arizona ancestral foods and bring an element of Native American culture and cuisine to the @CondeNast headquarters in New York City!⁣ ⁣ Thank you, Chef Jerald and our many other proud culinary teammates, for shining a light on the Indigenous Culinary Movement!⁣ ⁣ [📸: Destiny Acevedo & @PhoenixNewTimes]⁣ ⁣ #LifeAtAramark #NativeAmericanHeritageMonth #ChefJobs

There`s no better feeling than cheering each other on & doing it for a good cause! ⁣
⁣
Our #AramarkThrive ERG members & Aramark runners had a blast at this year`s Unified Fall Fest Torch Run, supporting our friends at @SpecialOlympicsPennsylvania!⁣
⁣
#SOPAFallFest #AramarkVolunteer #GenerationUnified #LifeAtAramark

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Open
There's no better feeling than cheering each other on & doing it for a good cause! ⁣ ⁣ Our #AramarkThrive ERG members & Aramark runners had a blast at this year's Unified Fall Fest Torch Run, supporting our friends at @SpecialOlympicsPennsylvania!⁣ ⁣ #SOPAFallFest #AramarkVolunteer #GenerationUnified #LifeAtAramark

Erika, an HR Manager with Aramark Facilities, recently celebrated a decade of being breast cancer free! ⁣
⁣
During her chemotherapy, a former colleague told Erika, “You don’t know how strong you are until strong is the only thing possible.” This saying now hangs on her door, serving as a daily reminder of her perseverance and strength.⁣
⁣
She is passionate about sharing her story and encouraging all women to take proactive measures to protect themselves, like getting annual screenings and mammograms. For both hourly and salaried employees, Aramark provides medical benefits that ensure people have access to these preventative care services. ⁣
⁣
#LifeAtAramark #BreastCancerAwareness #WomensHealth ⁣

10 0
Open
Erika, an HR Manager with Aramark Facilities, recently celebrated a decade of being breast cancer free! ⁣ ⁣ During her chemotherapy, a former colleague told Erika, “You don’t know how strong you are until strong is the only thing possible.” This saying now hangs on her door, serving as a daily reminder of her perseverance and strength.⁣ ⁣ She is passionate about sharing her story and encouraging all women to take proactive measures to protect themselves, like getting annual screenings and mammograms. For both hourly and salaried employees, Aramark provides medical benefits that ensure people have access to these preventative care services. ⁣ ⁣ #LifeAtAramark #BreastCancerAwareness #WomensHealth ⁣

Today and every day, we proudly honor and remember the dedicated service and sacrifices of all Veterans and their families.⁣
⁣
Head to our bio today to learn what we`re doing to attract, engage, and retain military-connected talent!⁣
⁣
#LifeAtAramark #VeteransDay #VeteranJobs

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Open
Today and every day, we proudly honor and remember the dedicated service and sacrifices of all Veterans and their families.⁣ ⁣ Head to our bio today to learn what we're doing to attract, engage, and retain military-connected talent!⁣ ⁣ #LifeAtAramark #VeteransDay #VeteranJobs

As a #secondchanceemployer, we`re committed to providing individuals with the skills, training, and experience necessary for successful reintegration and supporting them on their journey beyond incarceration. ⁣
⁣
Earlier this fall, our Correctional Services` IN2WORK program and the DRCOhio proudly celebrated 10 years together by hosting an IN2WORK Gives Back event at the Northeast Reintegration Center in Cleveland. ⁣
⁣
#LifeAtAramark #IN2WORK #OhioJobs

7 0
Open
As a #secondchanceemployer, we're committed to providing individuals with the skills, training, and experience necessary for successful reintegration and supporting them on their journey beyond incarceration. ⁣ ⁣ Earlier this fall, our Correctional Services' IN2WORK program and the DRCOhio proudly celebrated 10 years together by hosting an IN2WORK Gives Back event at the Northeast Reintegration Center in Cleveland. ⁣ ⁣ #LifeAtAramark #IN2WORK #OhioJobs
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ABOUT ARAMARK

We’re a team of a quarter of a million people spanning four continents around the world dedicated to creating experiences that matter through our culture of inspired hospitality. Rooted in service, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. No matter what you're searching for — a new challenge, a sense of belonging, or just a great place to work — our focus is helping you reach your full potential and giving you the opportunity to pursue what matters.

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We are committed to an equitable workplace engaging our employees and building trust in an environment where we value differences.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable federal, state or local law. Learn more about your workplace rights here.