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A Career Committed to Service

with Regional Vice President Brandi Heatherly

Starting her career with Aramark as a student worker, Brandi Heatherly, Regional Vice President in our Higher Education line of business, has made an illustrious career out of serving others in the higher education space.

Brandi Heatherly

Brandi Heatherly (she/her) began her journey with Aramark on her own college campus, and as her passion for serving higher education communities grows, her career grows with it.

 

Having studied hospitality management while working on campus, Brandi credits the opportunity to join Aramark’s Student Manager Program as the starting point of a career marked by a commitment to service, diversity, and sustainability.

 

“I would say that Student Manager integration into coursework is what really changed my experience from a great job in the heart of campus – having fun and interacting with students, clients, and the community– to really being able to see that there’s a career path if I want to take it.”

 

Falling in love with that enduring sense of community and carving her own career path forward, Heatherly has dedicated nearly 3 decades to serving and leading Aramark teams on campuses across the United States.

 

“The part that gets me the most energized and excited is coming and spending the day with my teams, spending time with my clients, and feeling the energy and excitement of what people are doing. I think that’s why we’re attracted to the hospitality industry.”

 

Throughout her career, Heatherly learned that not only did Aramark employees share in excitement for their everyday work, but that this passion was rooted in shared values of service, innovation, and embracing differences.

“What I realized with Aramark was that its core values aligned with my core values. So, when you have that alignment, the right environment, and the right things to look forward to, it just works.”

 

Not only has Heatherly developed better hospitality and service skills since her first job with Aramark, but she has transformed into a dynamic, forward-thinking leader in the workplace, believing in the importance of being purposeful in her long-standing commitment to diversity, equity, and inclusion.

 

“One of the things that I’m most proud of from my time at East Carolina, is when I got an award on behalf of Aramark for our work with vocational rehabilitation in Pitt County, which was working with diverse people of all backgrounds and levels of ability. Even way back in the 90s, Aramark was always committed to that kind of work. We always knew it was good for business, because what’s good for people is going to be good for business. If you empower people, you give people the skill set, and you get a diverse group of people to solve an issue, you’re going to get a great outcome.”

 

Striving to create better workplaces in various aspects, Heatherly reflects on the intersection of diverse team building, forward-thinking sustainability practices, and service-minded work during her time as a District Manager at Arizona State University, where she oversaw the Aramark Engrained Cafe on campus. Engrained has become a model for sustainability, incorporating six sustainability commitments that influenced the architecture of the restaurant, food that is served daily, and the design of the space that reduces reliance on electricity.

 

“If you think about sustainability, it’s more than just food, it’s about water conservation. It’s about lifestyle. There are so many components, which I think is what is so interesting about sustainability. Our Farm to Fork initiative has really grown, but if you think about our Be Well Do Well Initiative, and how it’s about people and planet, sustainability is about way more than just Farm to Fork. If you think about the world and how food, people, and all these things come together, how do you make sure it’s there for the future? It just seemed like a natural ‘aha’ moment.”

 

While Heatherly has been relentless in her pursuit of effective leadership practices and transforming college campuses, she hasn’t lost sight of the initial sense of excitement that first drew her to a career in hospitality.

 

“It’s been a fast 27 years. I can tell you it’s been a blur, but it’s been a lot of fun.”

 

To learn more about Brandi’s experience as a college student, her love for higher education, her passion for diversity & inclusion and more, check out the Q&A in this post!

Quotation mark Quotation mark

“The part that gets me the most energized and excited is coming and spending the day with my teams, spending time with my clients, and feeling the energy and excitement of what people are doing. I think that’s why we’re attracted to the hospitality industry.”

— Brandi Heatherly, Regional Vice President

Have a listen

Our conversation with Brandi

Aramark Careers · Brandi Heatherly – Regional Vice President

Q + A

Hear more from our conversation with Brandi in the Q&A section below.

  • What did you enjoy most about working with Aramark as a college student?

    For me, the ability to work on campus and in this location, in particular, was really at the heart of campus [at East Carolina University]. It was really like being in the middle of the scene of the student activity, because it was the biggest retail location in the heart of campus where everybody had to walk by and the academic core of campus, across from the bookstore. It really helped you feel like you were even more attached to the school, right as an undergraduate. You just felt like you were in the middle of it.

  • What is it about Higher Education that makes it such a special place to work?

    I joke, I feel like I never left undergrad. I did graduate, but I feel like I never left. And it certainly, in my perspective, has kept me forever young. So, the energy is real, and I still get very excited. What I think just naturally happens a lot in Aramark and Higher Ed is the nurturing of people to achieve whatever their goals are. There were people above me and below me who were absolutely a part of me being who I am today and the role that I am in today. It was this, this commitment of support and energy and excitement and development that made all those things happen. And I feel it every time I walk on a campus.

  • What about Aramark has kept you with the company?

    To be able to work in a place where folks really, genuinely align with what you are trying to do and have the same goal. Aramark’s goal is to exceed guest expectations. Your goal as an individual is to exceed whatever your day was the day before. You just have this alignment, and you have the right people supporting, encouraging, and being willing to help me see things that I probably wouldn’t have seen for myself. I think that represents a uniqueness of leadership and organizational dynamic.

  • What is one of your favorite Aramark memories?

    Early on in my career, I was in the southeast, so hurricane relief was very, very real. We had two hurricanes back-to-back – Fran and Bertha – and then, we ultimately culminated within a couple years with then 100-year flood of Hurricane Floyd in North Carolina. The hurricane relief effort that I saw Aramark’s response to has always stayed with me. It’s a pretty challenging situation because you don’t know what you’re going to do. You’re staying. You’re not evacuating. Sometimes, you have commitments to serve the clients and the community, because of where you are, what you do at the campus, or for relief organizations. Early on in my career, in the hurricane relief days, I really saw Aramark’s people putting into action all the things we talk about and all the things we read about. We were the team on the ground, and we were the first ones to make sure that our guests and clients were served.

  • What comes to mind when you think about the way that Aramark approaches diversity and inclusion?

    What started to resonate with me in the last 10 to 12 years was the information that you would get from a business perspective that showed the more diversity you have on your team, the better your business outcome. For me, the Women’s Food Service Forum experience really started to crystalize, and I started to help me understand and gain that education and awareness. Aramark has always been on them; you can look back at the awards that Aramark has received about that diversity, equity, and inclusion commitment. We’ve always been purposeful. You’ve always had the lens of trying to build your most diverse team, but with anything, the more you focus on it, the more you target it, the more you embrace it and nurture it, the better your outcome is going to be.

Immediate Higher Education Openings

  • Indianapolis, IN

    Job ID: 376899

    Starbucks Manager - Marian University - Indianapolis, IN

    Apply
    Apply

  • Weston, MA

    Job ID: 378191

    Dishwasher - Regis College

    Apply
    Apply

  • Oneonta, NY

    Job ID: 390960

    Custodial Services Worker - Hartwick - Facility Management

    Apply
    Apply
See All Open Jobs
Photo of Brandi and her regional team

Brandi and her regional Aramark team

Share this story

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A Career Committed to Service

with Regional Vice President Brandi Heatherly

Starting her career with Aramark as a student worker, Brandi Heatherly, Regional Vice President in our Higher Education line of business, has made an illustrious career out of serving others in the higher education space.

Brandi Heatherly

Brandi Heatherly (she/her) began her journey with Aramark on her own college campus, and as her passion for serving higher education communities grows, her career grows with it.

 

Having studied hospitality management while working on campus, Brandi credits the opportunity to join Aramark’s Student Manager Program as the starting point of a career marked by a commitment to service, diversity, and sustainability.

 

“I would say that Student Manager integration into coursework is what really changed my experience from a great job in the heart of campus – having fun and interacting with students, clients, and the community– to really being able to see that there’s a career path if I want to take it.”

 

Falling in love with that enduring sense of community and carving her own career path forward, Heatherly has dedicated nearly 3 decades to serving and leading Aramark teams on campuses across the United States.

 

“The part that gets me the most energized and excited is coming and spending the day with my teams, spending time with my clients, and feeling the energy and excitement of what people are doing. I think that’s why we’re attracted to the hospitality industry.”

 

Throughout her career, Heatherly learned that not only did Aramark employees share in excitement for their everyday work, but that this passion was rooted in shared values of service, innovation, and embracing differences.

“What I realized with Aramark was that its core values aligned with my core values. So, when you have that alignment, the right environment, and the right things to look forward to, it just works.”

 

Not only has Heatherly developed better hospitality and service skills since her first job with Aramark, but she has transformed into a dynamic, forward-thinking leader in the workplace, believing in the importance of being purposeful in her long-standing commitment to diversity, equity, and inclusion.

 

“One of the things that I’m most proud of from my time at East Carolina, is when I got an award on behalf of Aramark for our work with vocational rehabilitation in Pitt County, which was working with diverse people of all backgrounds and levels of ability. Even way back in the 90s, Aramark was always committed to that kind of work. We always knew it was good for business, because what’s good for people is going to be good for business. If you empower people, you give people the skill set, and you get a diverse group of people to solve an issue, you’re going to get a great outcome.”

 

Striving to create better workplaces in various aspects, Heatherly reflects on the intersection of diverse team building, forward-thinking sustainability practices, and service-minded work during her time as a District Manager at Arizona State University, where she oversaw the Aramark Engrained Cafe on campus. Engrained has become a model for sustainability, incorporating six sustainability commitments that influenced the architecture of the restaurant, food that is served daily, and the design of the space that reduces reliance on electricity.

 

“If you think about sustainability, it’s more than just food, it’s about water conservation. It’s about lifestyle. There are so many components, which I think is what is so interesting about sustainability. Our Farm to Fork initiative has really grown, but if you think about our Be Well Do Well Initiative, and how it’s about people and planet, sustainability is about way more than just Farm to Fork. If you think about the world and how food, people, and all these things come together, how do you make sure it’s there for the future? It just seemed like a natural ‘aha’ moment.”

 

While Heatherly has been relentless in her pursuit of effective leadership practices and transforming college campuses, she hasn’t lost sight of the initial sense of excitement that first drew her to a career in hospitality.

 

“It’s been a fast 27 years. I can tell you it’s been a blur, but it’s been a lot of fun.”

 

To learn more about Brandi’s experience as a college student, her love for higher education, her passion for diversity & inclusion and more, check out the Q&A in this post!

Quotation mark Quotation mark

“The part that gets me the most energized and excited is coming and spending the day with my teams, spending time with my clients, and feeling the energy and excitement of what people are doing. I think that’s why we’re attracted to the hospitality industry.”

— Brandi Heatherly, Regional Vice President

Have a listen

Our conversation with Brandi

Aramark Careers · Brandi Heatherly – Regional Vice President

Q + A

Hear more from our conversation with Brandi in the Q&A section below.

  • What did you enjoy most about working with Aramark as a college student?

    For me, the ability to work on campus and in this location, in particular, was really at the heart of campus [at East Carolina University]. It was really like being in the middle of the scene of the student activity, because it was the biggest retail location in the heart of campus where everybody had to walk by and the academic core of campus, across from the bookstore. It really helped you feel like you were even more attached to the school, right as an undergraduate. You just felt like you were in the middle of it.

  • What is it about Higher Education that makes it such a special place to work?

    I joke, I feel like I never left undergrad. I did graduate, but I feel like I never left. And it certainly, in my perspective, has kept me forever young. So, the energy is real, and I still get very excited. What I think just naturally happens a lot in Aramark and Higher Ed is the nurturing of people to achieve whatever their goals are. There were people above me and below me who were absolutely a part of me being who I am today and the role that I am in today. It was this, this commitment of support and energy and excitement and development that made all those things happen. And I feel it every time I walk on a campus.

  • What about Aramark has kept you with the company?

    To be able to work in a place where folks really, genuinely align with what you are trying to do and have the same goal. Aramark’s goal is to exceed guest expectations. Your goal as an individual is to exceed whatever your day was the day before. You just have this alignment, and you have the right people supporting, encouraging, and being willing to help me see things that I probably wouldn’t have seen for myself. I think that represents a uniqueness of leadership and organizational dynamic.

  • What is one of your favorite Aramark memories?

    Early on in my career, I was in the southeast, so hurricane relief was very, very real. We had two hurricanes back-to-back – Fran and Bertha – and then, we ultimately culminated within a couple years with then 100-year flood of Hurricane Floyd in North Carolina. The hurricane relief effort that I saw Aramark’s response to has always stayed with me. It’s a pretty challenging situation because you don’t know what you’re going to do. You’re staying. You’re not evacuating. Sometimes, you have commitments to serve the clients and the community, because of where you are, what you do at the campus, or for relief organizations. Early on in my career, in the hurricane relief days, I really saw Aramark’s people putting into action all the things we talk about and all the things we read about. We were the team on the ground, and we were the first ones to make sure that our guests and clients were served.

  • What comes to mind when you think about the way that Aramark approaches diversity and inclusion?

    What started to resonate with me in the last 10 to 12 years was the information that you would get from a business perspective that showed the more diversity you have on your team, the better your business outcome. For me, the Women’s Food Service Forum experience really started to crystalize, and I started to help me understand and gain that education and awareness. Aramark has always been on them; you can look back at the awards that Aramark has received about that diversity, equity, and inclusion commitment. We’ve always been purposeful. You’ve always had the lens of trying to build your most diverse team, but with anything, the more you focus on it, the more you target it, the more you embrace it and nurture it, the better your outcome is going to be.

Immediate Higher Education Openings

  • Indianapolis, IN

    Job ID: 376899

    Starbucks Manager - Marian University - Indianapolis, IN

    Apply
    Apply

  • Weston, MA

    Job ID: 378191

    Dishwasher - Regis College

    Apply
    Apply

  • Oneonta, NY

    Job ID: 390960

    Custodial Services Worker - Hartwick - Facility Management

    Apply
    Apply
See All Open Jobs
Photo of Brandi and her regional team

Brandi and her regional Aramark team

Share this story

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  • Twitter

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  • Uncategorized

  • February 9, 2023

    Sports + Entertainment

    Double Play: Bringing Hospitality Experience to the College Classroom

    Casey Dowling has made a name for herself in the world of hospitality, leading operations at the oldest baseball stadium in the nation. This spring, in addition to her role at Fenway, she's taking on a new position at a university nearby: Lecturer.

    Read More

  • May 11, 2022

    Dietetics

    Improving Patient Health Outcomes Through Medical Nutritional Therapy

    Nakia Spencer, RDN, MBA, LD, National Director of Clinical Nutrition Development and Deployment for Aramark Healthcare+, shines a light on how Registered Dietitian Nutritionists improve patient experiences, better health outcomes, and work as an integral part of hospital teams to ensure patients receive the nutrition they need for optimal health.

    Read More

  • September 29, 2021

    General Management

    Nourishing Minds and Sparking Change

    Transforming from a student worker to Director of Food Services for Aramark at Winston-Salem State University, LaKeith Stevenson continues to dedicate himself to leading with a passion for service and striving to make his community a better place for all. 

    Read More

  • August 18, 2021

    Food Service

    Serving With a Smile

    To James Johnson, Concessions Manager in our Sports & Entertainment line of business, a smile is the key to creating unforgettable hospitality experiences. For nearly 18 years, James has been working in arenas and coliseums across California.

    Read More

  • June 8, 2021

    Food Service

    Finding a Path Toward Impact

    Mary Wise, Patient Services Worker in our Healthcare line of business, has been making a positive impact on the lives of patients while building a rewarding career that helps her pursue both her professional and personal goals.

    Read More
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RT @CityYearPhilly: A few weeks ago, our Civic Engagement team partnered with @CareForce to host @Aramark Builds Community Day. Over 150 Ar… — @AramarkCareers

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Training and professional development are key to attracting and retaining top talent, and that`s why we`re proud to announce the graduation of 26 of our Collegiate Hospitality chefs from the #ProChef certification program at @theculinaryinstituteofamerica!⁣
⁣
Hear more from Jack Donovan, President and CEO of Aramark`s Collegiate Hospitality business:⁣
⁣
“The culinary expertise shared by our higher education team is a great point of pride. We applaud our incredible chefs for their dedication to continual learning and to culinary evolution that delights our communities. This commitment is foundational to the hospitality experience on campus.”⁣
⁣
#PursueWhatMatters #LifeAtAramark

12 0
Open
Training and professional development are key to attracting and retaining top talent, and that's why we're proud to announce the graduation of 26 of our Collegiate Hospitality chefs from the #ProChef certification program at @theculinaryinstituteofamerica!⁣ ⁣ Hear more from Jack Donovan, President and CEO of Aramark's Collegiate Hospitality business:⁣ ⁣ “The culinary expertise shared by our higher education team is a great point of pride. We applaud our incredible chefs for their dedication to continual learning and to culinary evolution that delights our communities. This commitment is foundational to the hospitality experience on campus.”⁣ ⁣ #PursueWhatMatters #LifeAtAramark

Aubla, one of our amazing managers with Aramark Healthcare+, hopes to leave a legacy of service – not only in her career, but also in her personal life. From her time with the @arkansasguard as part of the 189th Services Flight, to working in food service and healthcare, service and hospitality have always been a passion for Aubla, whether it was serving her country or her community.⁣
⁣
Read more on our #LifeAtAramark blog at the link in our bio! ⁣
⁣
#MilitaryAppreciationMonth #WeAreAllCaregivers #PassionForService #PursueWhatMatters #militarycommunity #veteran #newblog

7 2
Open
Aubla, one of our amazing managers with Aramark Healthcare+, hopes to leave a legacy of service – not only in her career, but also in her personal life. From her time with the @arkansasguard as part of the 189th Services Flight, to working in food service and healthcare, service and hospitality have always been a passion for Aubla, whether it was serving her country or her community.⁣ ⁣ Read more on our #LifeAtAramark blog at the link in our bio! ⁣ ⁣ #MilitaryAppreciationMonth #WeAreAllCaregivers #PassionForService #PursueWhatMatters #militarycommunity #veteran #newblog

Congratulations are in order for our 40 Under 40 Award recipients ⭐⁣
⁣
In acknowledgment of the contributions and dedication of young professionals at Aramark, we recognize our brightest, young talent with these annual awards presented by the #AramarkYoungProfessionals employee resource group.⁣
⁣
Hear more from Carl Mittleman, Aramark International Chief Operating Officer and Executive Sponsor of AYP:⁣
⁣
“These individuals are a true embodiment of our mission of being rooted in service and doing great things for our people, our partners, our communities, and the planet. The sky is the limit for these young professionals, and I can’t wait to see how they grow their careers at Aramark."⁣
⁣
#LifeAtAramark #EarlyTalent #PursueWhatMatters

6 0
Open
Congratulations are in order for our 40 Under 40 Award recipients ⭐⁣ ⁣ In acknowledgment of the contributions and dedication of young professionals at Aramark, we recognize our brightest, young talent with these annual awards presented by the #AramarkYoungProfessionals employee resource group.⁣ ⁣ Hear more from Carl Mittleman, Aramark International Chief Operating Officer and Executive Sponsor of AYP:⁣ ⁣ “These individuals are a true embodiment of our mission of being rooted in service and doing great things for our people, our partners, our communities, and the planet. The sky is the limit for these young professionals, and I can’t wait to see how they grow their careers at Aramark."⁣ ⁣ #LifeAtAramark #EarlyTalent #PursueWhatMatters

Recently, our @aramarkca team at @carleton_u hosted a two-day event, “Traditions: Indigenous Storytelling Through Food,” which laid the foundation for designing Indigenous menu offerings, in collaboration with the campus community. ⁣
⁣
Aramark chefs participated in an #Indigenous culinary training, students tasted authentic Indigenous recipes in the dining hall, and students and staff learned about the importance of revitalizing Indigenous food systems and developing a greater understanding of the teachings that define them. ⁣
⁣
#AramarkRisingSun #LifeAtAramark #PursueWhatMatters

16 1
Open
Recently, our @aramarkca team at @carleton_u hosted a two-day event, “Traditions: Indigenous Storytelling Through Food,” which laid the foundation for designing Indigenous menu offerings, in collaboration with the campus community. ⁣ ⁣ Aramark chefs participated in an #Indigenous culinary training, students tasted authentic Indigenous recipes in the dining hall, and students and staff learned about the importance of revitalizing Indigenous food systems and developing a greater understanding of the teachings that define them. ⁣ ⁣ #AramarkRisingSun #LifeAtAramark #PursueWhatMatters

Meet Chef Josh Ingraham! He`s making hearts (and stomachs) happy at @clevelandclinic⁣
⁣
Chef Josh`s legendary faux crab cakes were just named one of Food Management`s 2023 Best Healthcare Recipes! Packed with healthy greens, honey jam flavor, and nutrients, his recipes are helping change the reputation of #hospitalfood, one ingredient at a time. ⁣
⁣
#WeAreAllCaregivers #PursueWhatMatters #LifeAtAramark #healthcarejobs

19 1
Open
Meet Chef Josh Ingraham! He's making hearts (and stomachs) happy at @clevelandclinic⁣ ⁣ Chef Josh's legendary faux crab cakes were just named one of Food Management's 2023 Best Healthcare Recipes! Packed with healthy greens, honey jam flavor, and nutrients, his recipes are helping change the reputation of #hospitalfood, one ingredient at a time. ⁣ ⁣ #WeAreAllCaregivers #PursueWhatMatters #LifeAtAramark #healthcarejobs
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Operating In

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4

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ABOUT ARAMARK

Aramark (NYSE: ARMK) provides food, facilities, and uniform services to millions of people, in 19 countries around the world, every day. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

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  • U.S. WORKFORCE PRIVACY NOTICE

EEO Statement

We are committed to an equitable workplace engaging our employees and building trust in an environment where we value differences.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable federal, state or local law. Learn more about your workplace rights here.