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A Love For Kids and Chaos

with Lead Food Service Worker Barbara Franklin

Barbara Franklin, Lead Food Service Worker in our K-12 line of business, knows first-hand how impactful hospitality can be to the young people we serve.

Barbara Franklin, Lead Food Service Worker

Having worked at various public schools throughout her Aramark career, Barbara Franklin (she/her) has witnessed first-hand the impact our food services and staff can have on young people. As a leader and a mother, she lives for opportunities to help others grow while pursuing what is most meaningful to her.

 

“I often say, I enjoy the kids more than any other part of the job – because that’s really the heart of the job. You’re running around, your checking in on your staff, your making sure you get enough production out and it can be chaotic. But to me, when those kids walk through that door, that’s what I really love. I’m one of six kids, and so is my husband so, chaos and kids? I’ve always loved it.”

 

Barbara, however, through numerous promotions in her Aramark career, had the unique experience of being able to work with kids at every level – elementary, middle, and high school. This allowed her to develop deep connections with the community of young people she served that she still treasures to this day.

 

“My former kids from kindergarten, I miss them, but I still see them around my area. I once took my son to grab some fast food and when the drive-thru window opened, we heard someone yell out ‘THAT’S MISS BARBARA!!!’ My son jumped three feet out of his seat then asked ‘…Mom?”’ and I said oh, that’s just one of my kids. I’m so blessed to still see them nowadays. You know, I’m lucky I got to sort of follow them. They sometimes ask if I can go to college with them and I just have to say eh, I don’t think so.”

 

According to Barbara, however, it’s way more than just feeding kids and making friends. Sometimes, there are opportunities to have a much bigger impact on someone’s life. Barbara, who sees the kids she serves as a true source of joy in her life, is always willing to go the extra mile to make a difference if she can, including for one student who needed it more than ever.

“At the grammar school, we had one young man who came from a broken home. He was always late, always hungry, and had to walk to school in torn up shoes and a jacket that was too small. At that point, some of us got together and brought coats in, brought shoes in, and just did what we can.

 

Then I saw him again at the middle school, and when I saw him he said ‘Miss Barbara, you came!’ And he always kept the other kids from bothering me – but over time you could see a change in him. He was getting a little… harder. He was not as open and you didn’t see that shine in his eyes anymore. Then, when he got thrown out of the house, I went to the security guard, the Vice Principal, and a social worker to come up with a game plan to help.

 

We did what we could over time, and he would disappear for a week or two then come back, but his senior year I asked the guidance counselor about him and he said ‘you know what? Watch the graduation ceremony.’ I swear, when I saw that young man walk on that stage and grab that diploma, it felt like one of my own kids.”

 

To hear more about Barbara’s responsibilities as Food Service Lead, working at a school district, or how Aramark has supported her through her career, check out the Q&A!

Immediate Food Service Job Openings

  • Jeffersonville, IN

    Job ID: 445299

    Food Service Worker - Greater Clark County Schools

    Apply
    Apply

  • Ripon, WI

    Job ID: 445301

    Food Service Director

    Apply
    Apply

  • Albany, NY

    Job ID: 445314

    Food Service Director - Aramark Student Nutrition

    Apply
    Apply
See All Open Jobs
Quotation mark Quotation mark

I often say, I enjoy the kids more than any other part of the job – because that’s really the heart of the job. You’re running around, you're checking in on your staff, you're making sure you get enough production out and it can be chaotic. But to me, when those kids walk through that door, that’s what I really love. I’m one of six kids, and so is my husband so, chaos and kids? I’ve always loved it.

— Barbara Franklin, Lead Food Service Worker

Have a listen

Aramark Careers · Barbara Franklin – Lead Food Service Worker

Q + A

Hear more from our conversation with Barbara in the Q&A section below.

  • What brought you to Aramark?

    My husband and I have two children, they're 11 years apart. Because I was working, I missed so much with my first child so I wanted a job where I could have more time with the younger one. So the hours are perfect, I'm not paying anybody to babysit my children during the summer. I got to experience more of them when they were little and that was what I was looking for. I was looking for a job where I could still have my children and not feel stressed. My kids were my main focus so the school environment is perfect.

  • What is it like being a Food Service Lead?

    As the lead, I call it the gateway between the upper bosses and the rest of the staff. I have one foot in both areas. So I have to implement, train, make sure they're following procedures. In a former district I was ordering inventory from seven different companies. Here, it's a little more condensed, so I don't have to worry about that as much so it varies. It's the paperwork, it's making sure everything's on time, it's making sure that we're in close contact with the operations people so we can put our best foot forward. It's also about figuring out how your going to feed all these kids. I remember at one point I took over for someone who was producing the same amount of each food every day, no matter what, which upset me because at the end of the day there would be like 50 pounds of pizza in the garbage. So I took over and said "this is how we're gonna do it now," and lead a team around me to basically figure it out! Eventually the costs at that school went down, the sales went up, and I was told that I did a great job.

  • Have you felt supported at Aramark?

    I remember years back, our district was changing and we ended up not getting the contract. I was happy at my little Grammar School where I was for 15 years, but things changed. That's when Aramark came to me and said, "Barbara we need you at the middle school" then, "We need you at the high school." Then, when I needed a change I reached out to an old manager and asked "can I come back to you?" He said absolutely. No questions asked, because he knew my work ethic. So that opportunity and that flexibility has meant everything to me. It's a home, and a family. I've had to call my manager in the past because of a family emergency and they're always supportive. It's knowing that you have the confidence of your boss to do what you have to get done, but also backing you when you need a little consideration.

  • Would you recommend your job to others?

    If you have children, and you want to spend time with the children, it's the perfect type of job. You don't have to pay for your babysitters, you have your holidays, you have all that stuff. But in the meantime, you become a team, and that team will back each other to the point where you truly feel safe in your work environment. You work for them, they'll work with you, and you can build lifelong relationships. We're all in this together, if you're struggling, they'll help you because our supervisors want you to learn. They want you to know things, they want you to ask questions. Like I said, it just feels it feels like home, it's just a good place.

Barbara and her Aramark team

Share this story

  • Facebook
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A Love For Kids and Chaos

with Lead Food Service Worker Barbara Franklin

Barbara Franklin, Lead Food Service Worker in our K-12 line of business, knows first-hand how impactful hospitality can be to the young people we serve.

Barbara Franklin, Lead Food Service Worker

Having worked at various public schools throughout her Aramark career, Barbara Franklin (she/her) has witnessed first-hand the impact our food services and staff can have on young people. As a leader and a mother, she lives for opportunities to help others grow while pursuing what is most meaningful to her.

 

“I often say, I enjoy the kids more than any other part of the job – because that’s really the heart of the job. You’re running around, your checking in on your staff, your making sure you get enough production out and it can be chaotic. But to me, when those kids walk through that door, that’s what I really love. I’m one of six kids, and so is my husband so, chaos and kids? I’ve always loved it.”

 

Barbara, however, through numerous promotions in her Aramark career, had the unique experience of being able to work with kids at every level – elementary, middle, and high school. This allowed her to develop deep connections with the community of young people she served that she still treasures to this day.

 

“My former kids from kindergarten, I miss them, but I still see them around my area. I once took my son to grab some fast food and when the drive-thru window opened, we heard someone yell out ‘THAT’S MISS BARBARA!!!’ My son jumped three feet out of his seat then asked ‘…Mom?”’ and I said oh, that’s just one of my kids. I’m so blessed to still see them nowadays. You know, I’m lucky I got to sort of follow them. They sometimes ask if I can go to college with them and I just have to say eh, I don’t think so.”

 

According to Barbara, however, it’s way more than just feeding kids and making friends. Sometimes, there are opportunities to have a much bigger impact on someone’s life. Barbara, who sees the kids she serves as a true source of joy in her life, is always willing to go the extra mile to make a difference if she can, including for one student who needed it more than ever.

“At the grammar school, we had one young man who came from a broken home. He was always late, always hungry, and had to walk to school in torn up shoes and a jacket that was too small. At that point, some of us got together and brought coats in, brought shoes in, and just did what we can.

 

Then I saw him again at the middle school, and when I saw him he said ‘Miss Barbara, you came!’ And he always kept the other kids from bothering me – but over time you could see a change in him. He was getting a little… harder. He was not as open and you didn’t see that shine in his eyes anymore. Then, when he got thrown out of the house, I went to the security guard, the Vice Principal, and a social worker to come up with a game plan to help.

 

We did what we could over time, and he would disappear for a week or two then come back, but his senior year I asked the guidance counselor about him and he said ‘you know what? Watch the graduation ceremony.’ I swear, when I saw that young man walk on that stage and grab that diploma, it felt like one of my own kids.”

 

To hear more about Barbara’s responsibilities as Food Service Lead, working at a school district, or how Aramark has supported her through her career, check out the Q&A!

Immediate Food Service Job Openings

  • Jeffersonville, IN

    Job ID: 445299

    Food Service Worker - Greater Clark County Schools

    Apply
    Apply

  • Ripon, WI

    Job ID: 445301

    Food Service Director

    Apply
    Apply

  • Albany, NY

    Job ID: 445314

    Food Service Director - Aramark Student Nutrition

    Apply
    Apply
See All Open Jobs
Quotation mark Quotation mark

I often say, I enjoy the kids more than any other part of the job – because that’s really the heart of the job. You’re running around, you're checking in on your staff, you're making sure you get enough production out and it can be chaotic. But to me, when those kids walk through that door, that’s what I really love. I’m one of six kids, and so is my husband so, chaos and kids? I’ve always loved it.

— Barbara Franklin, Lead Food Service Worker

Have a listen

Aramark Careers · Barbara Franklin – Lead Food Service Worker

Q + A

Hear more from our conversation with Barbara in the Q&A section below.

  • What brought you to Aramark?

    My husband and I have two children, they're 11 years apart. Because I was working, I missed so much with my first child so I wanted a job where I could have more time with the younger one. So the hours are perfect, I'm not paying anybody to babysit my children during the summer. I got to experience more of them when they were little and that was what I was looking for. I was looking for a job where I could still have my children and not feel stressed. My kids were my main focus so the school environment is perfect.

  • What is it like being a Food Service Lead?

    As the lead, I call it the gateway between the upper bosses and the rest of the staff. I have one foot in both areas. So I have to implement, train, make sure they're following procedures. In a former district I was ordering inventory from seven different companies. Here, it's a little more condensed, so I don't have to worry about that as much so it varies. It's the paperwork, it's making sure everything's on time, it's making sure that we're in close contact with the operations people so we can put our best foot forward. It's also about figuring out how your going to feed all these kids. I remember at one point I took over for someone who was producing the same amount of each food every day, no matter what, which upset me because at the end of the day there would be like 50 pounds of pizza in the garbage. So I took over and said "this is how we're gonna do it now," and lead a team around me to basically figure it out! Eventually the costs at that school went down, the sales went up, and I was told that I did a great job.

  • Have you felt supported at Aramark?

    I remember years back, our district was changing and we ended up not getting the contract. I was happy at my little Grammar School where I was for 15 years, but things changed. That's when Aramark came to me and said, "Barbara we need you at the middle school" then, "We need you at the high school." Then, when I needed a change I reached out to an old manager and asked "can I come back to you?" He said absolutely. No questions asked, because he knew my work ethic. So that opportunity and that flexibility has meant everything to me. It's a home, and a family. I've had to call my manager in the past because of a family emergency and they're always supportive. It's knowing that you have the confidence of your boss to do what you have to get done, but also backing you when you need a little consideration.

  • Would you recommend your job to others?

    If you have children, and you want to spend time with the children, it's the perfect type of job. You don't have to pay for your babysitters, you have your holidays, you have all that stuff. But in the meantime, you become a team, and that team will back each other to the point where you truly feel safe in your work environment. You work for them, they'll work with you, and you can build lifelong relationships. We're all in this together, if you're struggling, they'll help you because our supervisors want you to learn. They want you to know things, they want you to ask questions. Like I said, it just feels it feels like home, it's just a good place.

Barbara and her Aramark team

Share this story

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  • LinkedIn
  • Twitter

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  • February 9, 2023

    Sports + Entertainment

    Double Play: Bringing Hospitality Experience to the College Classroom

    Casey Dowling has made a name for herself in the world of hospitality, leading operations at the oldest baseball stadium in the nation. This spring, in addition to her role at Fenway, she's taking on a new position at a university nearby: Lecturer.

    Read More

  • May 11, 2022

    Dietetics

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    Nakia Spencer, RDN, MBA, LD, National Director of Clinical Nutrition Development and Deployment for Aramark Healthcare+, shines a light on how Registered Dietitian Nutritionists improve patient experiences, better health outcomes, and work as an integral part of hospital teams to ensure patients receive the nutrition they need for optimal health.

    Read More

  • September 29, 2021

    General Management

    Nourishing Minds and Sparking Change

    Transforming from a student worker to Director of Food Services for Aramark at Winston-Salem State University, LaKeith Stevenson continues to dedicate himself to leading with a passion for service and striving to make his community a better place for all. 

    Read More

  • September 15, 2021

    General Management

    A Career Committed to Service

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    Read More

  • August 18, 2021

    Food Service

    Serving With a Smile

    To James Johnson, Concessions Manager in our Sports & Entertainment line of business, a smile is the key to creating unforgettable hospitality experiences. For nearly 18 years, James has been working in arenas and coliseums across California.

    Read More

  • June 8, 2021

    Food Service

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    Mary Wise, Patient Services Worker in our Healthcare line of business, has been making a positive impact on the lives of patients while building a rewarding career that helps her pursue both her professional and personal goals.

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RT @CityYearPhilly: A few weeks ago, our Civic Engagement team partnered with @CareForce to host @Aramark Builds Community Day. Over 150 Ar… — @AramarkCareers

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Training and professional development are key to attracting and retaining top talent, and that`s why we`re proud to announce the graduation of 26 of our Collegiate Hospitality chefs from the #ProChef certification program at @theculinaryinstituteofamerica!⁣
⁣
Hear more from Jack Donovan, President and CEO of Aramark`s Collegiate Hospitality business:⁣
⁣
“The culinary expertise shared by our higher education team is a great point of pride. We applaud our incredible chefs for their dedication to continual learning and to culinary evolution that delights our communities. This commitment is foundational to the hospitality experience on campus.”⁣
⁣
#PursueWhatMatters #LifeAtAramark

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Open
Training and professional development are key to attracting and retaining top talent, and that's why we're proud to announce the graduation of 26 of our Collegiate Hospitality chefs from the #ProChef certification program at @theculinaryinstituteofamerica!⁣ ⁣ Hear more from Jack Donovan, President and CEO of Aramark's Collegiate Hospitality business:⁣ ⁣ “The culinary expertise shared by our higher education team is a great point of pride. We applaud our incredible chefs for their dedication to continual learning and to culinary evolution that delights our communities. This commitment is foundational to the hospitality experience on campus.”⁣ ⁣ #PursueWhatMatters #LifeAtAramark

Aubla, one of our amazing managers with Aramark Healthcare+, hopes to leave a legacy of service – not only in her career, but also in her personal life. From her time with the @arkansasguard as part of the 189th Services Flight, to working in food service and healthcare, service and hospitality have always been a passion for Aubla, whether it was serving her country or her community.⁣
⁣
Read more on our #LifeAtAramark blog at the link in our bio! ⁣
⁣
#MilitaryAppreciationMonth #WeAreAllCaregivers #PassionForService #PursueWhatMatters #militarycommunity #veteran #newblog

7 2
Open
Aubla, one of our amazing managers with Aramark Healthcare+, hopes to leave a legacy of service – not only in her career, but also in her personal life. From her time with the @arkansasguard as part of the 189th Services Flight, to working in food service and healthcare, service and hospitality have always been a passion for Aubla, whether it was serving her country or her community.⁣ ⁣ Read more on our #LifeAtAramark blog at the link in our bio! ⁣ ⁣ #MilitaryAppreciationMonth #WeAreAllCaregivers #PassionForService #PursueWhatMatters #militarycommunity #veteran #newblog

Congratulations are in order for our 40 Under 40 Award recipients ⭐⁣
⁣
In acknowledgment of the contributions and dedication of young professionals at Aramark, we recognize our brightest, young talent with these annual awards presented by the #AramarkYoungProfessionals employee resource group.⁣
⁣
Hear more from Carl Mittleman, Aramark International Chief Operating Officer and Executive Sponsor of AYP:⁣
⁣
“These individuals are a true embodiment of our mission of being rooted in service and doing great things for our people, our partners, our communities, and the planet. The sky is the limit for these young professionals, and I can’t wait to see how they grow their careers at Aramark."⁣
⁣
#LifeAtAramark #EarlyTalent #PursueWhatMatters

6 0
Open
Congratulations are in order for our 40 Under 40 Award recipients ⭐⁣ ⁣ In acknowledgment of the contributions and dedication of young professionals at Aramark, we recognize our brightest, young talent with these annual awards presented by the #AramarkYoungProfessionals employee resource group.⁣ ⁣ Hear more from Carl Mittleman, Aramark International Chief Operating Officer and Executive Sponsor of AYP:⁣ ⁣ “These individuals are a true embodiment of our mission of being rooted in service and doing great things for our people, our partners, our communities, and the planet. The sky is the limit for these young professionals, and I can’t wait to see how they grow their careers at Aramark."⁣ ⁣ #LifeAtAramark #EarlyTalent #PursueWhatMatters

Recently, our @aramarkca team at @carleton_u hosted a two-day event, “Traditions: Indigenous Storytelling Through Food,” which laid the foundation for designing Indigenous menu offerings, in collaboration with the campus community. ⁣
⁣
Aramark chefs participated in an #Indigenous culinary training, students tasted authentic Indigenous recipes in the dining hall, and students and staff learned about the importance of revitalizing Indigenous food systems and developing a greater understanding of the teachings that define them. ⁣
⁣
#AramarkRisingSun #LifeAtAramark #PursueWhatMatters

16 1
Open
Recently, our @aramarkca team at @carleton_u hosted a two-day event, “Traditions: Indigenous Storytelling Through Food,” which laid the foundation for designing Indigenous menu offerings, in collaboration with the campus community. ⁣ ⁣ Aramark chefs participated in an #Indigenous culinary training, students tasted authentic Indigenous recipes in the dining hall, and students and staff learned about the importance of revitalizing Indigenous food systems and developing a greater understanding of the teachings that define them. ⁣ ⁣ #AramarkRisingSun #LifeAtAramark #PursueWhatMatters

Meet Chef Josh Ingraham! He`s making hearts (and stomachs) happy at @clevelandclinic⁣
⁣
Chef Josh`s legendary faux crab cakes were just named one of Food Management`s 2023 Best Healthcare Recipes! Packed with healthy greens, honey jam flavor, and nutrients, his recipes are helping change the reputation of #hospitalfood, one ingredient at a time. ⁣
⁣
#WeAreAllCaregivers #PursueWhatMatters #LifeAtAramark #healthcarejobs

19 1
Open
Meet Chef Josh Ingraham! He's making hearts (and stomachs) happy at @clevelandclinic⁣ ⁣ Chef Josh's legendary faux crab cakes were just named one of Food Management's 2023 Best Healthcare Recipes! Packed with healthy greens, honey jam flavor, and nutrients, his recipes are helping change the reputation of #hospitalfood, one ingredient at a time. ⁣ ⁣ #WeAreAllCaregivers #PursueWhatMatters #LifeAtAramark #healthcarejobs
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ABOUT ARAMARK

Aramark (NYSE: ARMK) provides food, facilities, and uniform services to millions of people, in 19 countries around the world, every day. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

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At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable federal, state or local law. Learn more about your workplace rights here.