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A Home Away From Home

with Premium Concession Manager Xzavia Acklin

Xzavia Acklin, Premium Concession Manager for our Sports & Entertainment line of business, discovered a home away from home at Aramark as a college student. While working at her campus dining hall and through multiple internship opportunities, she was able to discover the job of her dreams and a passion that drives her career to this day.

Xzavia Acklin

When she first left home to attend college in another state, Xzavia Acklin (she/her) quickly discovered one of the first challenges of college life – feeding yourself when your parents are no longer around. After her first trip to the campus cafeteria, however, Xzavia found more than just a warm meal – she found a home away from home.

 

“I came straight out of high school, and I didn’t know what I was going to eat because my mom cooked for me three meals a day. I’m like oh my goodness, I gotta get a meal plan. So then went to the cafeteria, and the atmosphere was so heartwarming, it felt like a home away from home. I gravitated towards it and begged for a job. I was like, can I work here? And they told me to apply. So I became a cashier at the dining hall. And from there, I got to know more about Aramark.

 

I was an accounting major at first, but classes seemed a little bit boring. I just loved my job around people – my cafeteria job. I saw it as an opportunity, not necessarily for my career growth, but more for a passion that I didn’t know existed until I got the job. From there, they promoted me to Student Manager. I was able to go to retail stores and I got to run a Chick-Fil-A, a Panda Express, and it just kind of made me that “It” girl on campus, because everybody has to eat! I became pretty popular because everybody knew me.”

 

As Xzavia’s passion for people and service grew, she began to pursue more and more opportunities with Aramark, including an internship through Aramark’s Step Up to Leadership (S2L) program and the Accelerate to Leadership (A2L) graduate development program. Through these Aramark programs, Xzavia was able to experience a wide variety of exciting roles and environments as she embarked on a journey to further discover and develop her passions.

“I took some S2L positions, including one in Mesa Verde National Park in Colorado. It was in the middle of nowhere, but the people were so nice and it became yet another home away from home. I made it a goal to learn each sector of the company because it was just that entertaining. And I was like, what do I not know? Or what will be my best fit? So I did that internship, went back and graduated from college, then got encouraged to join the A2L program for graduates. Through that program, I took manager positions in other sectors like Hospitality Management, Healthcare, and Sports & Entertainment, but Sports & Entertainment was really home.“

 

Having worked at multiple sports stadiums and arenas throughout the southern United States, Xzavia discovered an exciting, energizing atmosphere where she could be her best self at work and succeed while doing what she loved.

 

“When I started working in Sports and Entertainment, I was like, wow, I get paid to do this?! It’s cliché, but I compare my workday to a mini-trip to Disney World. People from school will be mad at me for saying this, but I’m not really a sports fan. It took me actually being in the venue to see the treasure that it actually is. You may think we’re just selling hot dogs and beer, but when you see that little kid and grandpa the happiest they’ve ever been as they walk up to buy that hot dog and beer, it triggers something that makes it so hard to leave this line of business. It’s the event inside the event. Usually, I couldn’t tell you who won the game or not, but I can tell you about those moments at the concession stand!”

To hear more about Xzavia’s Aramark experience, check out the Q&A or featured audio clips!

Immediate Early Career Opportunities

  • Tuscaloosa, AL

    Job ID: 424324

    Student Worker - University of Alabama - Chick-fil-A Student Center

    Apply
    Apply

  • Charlottesville, VA

    Job ID: 426101

    Student Worker - Food Service or Catering - Univ. of Virginia-Runk Dining Hall

    Apply
    Apply

  • Edinboro, PA

    Job ID: 426264

    Student Worker - Edinboro University of Pennsylvania

    Apply
    Apply
See All Open Jobs
Quotation mark Quotation mark

Some people think we’re just selling hot dogs and beer, but when you see that little kid and grandpa the happiest they’ve ever been as they walk up to buy that hot dog and beer, it triggers something that makes it so hard to leave this line of business. It’s the event inside the event. Usually, I couldn’t tell you who won the game or not, but I can tell you about those moments at the concession stand!

— Xzavia Acklin, Premium Concession Manager

Have a listen

Our conversation with Xzavia

Aramark Careers · Xzavia Acklin – Premium Concession Manager

Screenshot from our interview with Xzavia Acklin

Q + A

Hear more from our conversation with Xzavia in the Q&A section below.

  • How did you discover Aramark?

    I started with Aramark through college. When I got to my University I didn't know what I was going to eat, because my mom had cooked for me three meals a day. I went to the cafeteria, and the atmosphere was so heartwarming, it felt like a home away from home and I gravitated towards it. So I applied and became a cashier at the dining hall and from there, I got to know more about the company. My major seemed a little bit boring, and I was like, I don't really like this but I love my job around people.

  • Have you felt supported to grow at Aramark?

    Yes, but first I had to realize that I can't expect someone to read my mind. When I started at the stadium I knew I wanted Club level, that's what I wanted to run. I envisioned it, but I never had that conversation with my manager. Then one day, it clicked, so I went to my boss. I asked "what is it that I need to do to align myself? What do I need to sharpen up on?" He hadn't known that I wanted to achieve that. When I had that conversation, within months, I saw myself being pulled into meetings just to learn the terminology of Club, getting familiar with the client needs for the department. But I had to ask, and I had to let that be known. So for Aramark as a company, the resources are there, it's just the individual using them.

  • What is the energy like working in Sports and Entertainment?

    I compare it to a mini trip to Disney World, it sounds cliché, but it's true. I was not a big sports fan, it took me being in the venue to treasure that I'm making somebody's life long memory. On the small scale of things, people are like "Oh, you sell hot dogs and beer," but when you see that little kid and grandpa walking up the happiest they've ever been to buy that hot dog and beer, it triggers something. To see people excited in entertainment is something that's so hard to get anywhere else. To me, I think that's the thrill, that there's an event going on. And then there's the event inside event for our staff and that's it's own excitement.

  • When did you realize that Aramark was more than just a job?

    I moved here for this job by myself not knowing anyone, it was just me. The Director of Operations invited me to Thanksgiving dinner because I had just started in that summertime. It was during the start of the season so we were interacting at work but I always make sure to give people that space, work is work and personal is personal. Not everybody want to be around you 24 hours! But that invite changed my outlook on things, you can have a professional/personal relationship with coworkers. It took that for me to say, okay I can be myself and this is an environment that's inviting and they want to make you a part of their work family. I think that was the moment where I knew I made the right decision.

Share this story

  • Facebook
  • LinkedIn
  • Twitter

A Home Away From Home

with Premium Concession Manager Xzavia Acklin

Xzavia Acklin, Premium Concession Manager for our Sports & Entertainment line of business, discovered a home away from home at Aramark as a college student. While working at her campus dining hall and through multiple internship opportunities, she was able to discover the job of her dreams and a passion that drives her career to this day.

Xzavia Acklin

When she first left home to attend college in another state, Xzavia Acklin (she/her) quickly discovered one of the first challenges of college life – feeding yourself when your parents are no longer around. After her first trip to the campus cafeteria, however, Xzavia found more than just a warm meal – she found a home away from home.

 

“I came straight out of high school, and I didn’t know what I was going to eat because my mom cooked for me three meals a day. I’m like oh my goodness, I gotta get a meal plan. So then went to the cafeteria, and the atmosphere was so heartwarming, it felt like a home away from home. I gravitated towards it and begged for a job. I was like, can I work here? And they told me to apply. So I became a cashier at the dining hall. And from there, I got to know more about Aramark.

 

I was an accounting major at first, but classes seemed a little bit boring. I just loved my job around people – my cafeteria job. I saw it as an opportunity, not necessarily for my career growth, but more for a passion that I didn’t know existed until I got the job. From there, they promoted me to Student Manager. I was able to go to retail stores and I got to run a Chick-Fil-A, a Panda Express, and it just kind of made me that “It” girl on campus, because everybody has to eat! I became pretty popular because everybody knew me.”

 

As Xzavia’s passion for people and service grew, she began to pursue more and more opportunities with Aramark, including an internship through Aramark’s Step Up to Leadership (S2L) program and the Accelerate to Leadership (A2L) graduate development program. Through these Aramark programs, Xzavia was able to experience a wide variety of exciting roles and environments as she embarked on a journey to further discover and develop her passions.

“I took some S2L positions, including one in Mesa Verde National Park in Colorado. It was in the middle of nowhere, but the people were so nice and it became yet another home away from home. I made it a goal to learn each sector of the company because it was just that entertaining. And I was like, what do I not know? Or what will be my best fit? So I did that internship, went back and graduated from college, then got encouraged to join the A2L program for graduates. Through that program, I took manager positions in other sectors like Hospitality Management, Healthcare, and Sports & Entertainment, but Sports & Entertainment was really home.“

 

Having worked at multiple sports stadiums and arenas throughout the southern United States, Xzavia discovered an exciting, energizing atmosphere where she could be her best self at work and succeed while doing what she loved.

 

“When I started working in Sports and Entertainment, I was like, wow, I get paid to do this?! It’s cliché, but I compare my workday to a mini-trip to Disney World. People from school will be mad at me for saying this, but I’m not really a sports fan. It took me actually being in the venue to see the treasure that it actually is. You may think we’re just selling hot dogs and beer, but when you see that little kid and grandpa the happiest they’ve ever been as they walk up to buy that hot dog and beer, it triggers something that makes it so hard to leave this line of business. It’s the event inside the event. Usually, I couldn’t tell you who won the game or not, but I can tell you about those moments at the concession stand!”

To hear more about Xzavia’s Aramark experience, check out the Q&A or featured audio clips!

Immediate Early Career Opportunities

  • Tuscaloosa, AL

    Job ID: 424324

    Student Worker - University of Alabama - Chick-fil-A Student Center

    Apply
    Apply

  • Charlottesville, VA

    Job ID: 426101

    Student Worker - Food Service or Catering - Univ. of Virginia-Runk Dining Hall

    Apply
    Apply

  • Edinboro, PA

    Job ID: 426264

    Student Worker - Edinboro University of Pennsylvania

    Apply
    Apply
See All Open Jobs
Quotation mark Quotation mark

Some people think we’re just selling hot dogs and beer, but when you see that little kid and grandpa the happiest they’ve ever been as they walk up to buy that hot dog and beer, it triggers something that makes it so hard to leave this line of business. It’s the event inside the event. Usually, I couldn’t tell you who won the game or not, but I can tell you about those moments at the concession stand!

— Xzavia Acklin, Premium Concession Manager

Have a listen

Our conversation with Xzavia

Aramark Careers · Xzavia Acklin – Premium Concession Manager

Screenshot from our interview with Xzavia Acklin

Q + A

Hear more from our conversation with Xzavia in the Q&A section below.

  • How did you discover Aramark?

    I started with Aramark through college. When I got to my University I didn't know what I was going to eat, because my mom had cooked for me three meals a day. I went to the cafeteria, and the atmosphere was so heartwarming, it felt like a home away from home and I gravitated towards it. So I applied and became a cashier at the dining hall and from there, I got to know more about the company. My major seemed a little bit boring, and I was like, I don't really like this but I love my job around people.

  • Have you felt supported to grow at Aramark?

    Yes, but first I had to realize that I can't expect someone to read my mind. When I started at the stadium I knew I wanted Club level, that's what I wanted to run. I envisioned it, but I never had that conversation with my manager. Then one day, it clicked, so I went to my boss. I asked "what is it that I need to do to align myself? What do I need to sharpen up on?" He hadn't known that I wanted to achieve that. When I had that conversation, within months, I saw myself being pulled into meetings just to learn the terminology of Club, getting familiar with the client needs for the department. But I had to ask, and I had to let that be known. So for Aramark as a company, the resources are there, it's just the individual using them.

  • What is the energy like working in Sports and Entertainment?

    I compare it to a mini trip to Disney World, it sounds cliché, but it's true. I was not a big sports fan, it took me being in the venue to treasure that I'm making somebody's life long memory. On the small scale of things, people are like "Oh, you sell hot dogs and beer," but when you see that little kid and grandpa walking up the happiest they've ever been to buy that hot dog and beer, it triggers something. To see people excited in entertainment is something that's so hard to get anywhere else. To me, I think that's the thrill, that there's an event going on. And then there's the event inside event for our staff and that's it's own excitement.

  • When did you realize that Aramark was more than just a job?

    I moved here for this job by myself not knowing anyone, it was just me. The Director of Operations invited me to Thanksgiving dinner because I had just started in that summertime. It was during the start of the season so we were interacting at work but I always make sure to give people that space, work is work and personal is personal. Not everybody want to be around you 24 hours! But that invite changed my outlook on things, you can have a professional/personal relationship with coworkers. It took that for me to say, okay I can be myself and this is an environment that's inviting and they want to make you a part of their work family. I think that was the moment where I knew I made the right decision.

Share this story

  • Facebook
  • LinkedIn
  • Twitter

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  • Uncategorized

  • February 9, 2023

    Sports + Entertainment

    Double Play: Bringing Hospitality Experience to the College Classroom

    Casey Dowling has made a name for herself in the world of hospitality, leading operations at the oldest baseball stadium in the nation. This spring, in addition to her role at Fenway, she's taking on a new position at a university nearby: Lecturer.

    Read More

  • May 11, 2022

    Dietetics

    Improving Patient Health Outcomes Through Medical Nutritional Therapy

    Nakia Spencer, RDN, MBA, LD, National Director of Clinical Nutrition Development and Deployment for Aramark Healthcare+, shines a light on how Registered Dietitian Nutritionists improve patient experiences, better health outcomes, and work as an integral part of hospital teams to ensure patients receive the nutrition they need for optimal health.

    Read More

  • September 29, 2021

    General Management

    Nourishing Minds and Sparking Change

    Transforming from a student worker to Director of Food Services for Aramark at Winston-Salem State University, LaKeith Stevenson continues to dedicate himself to leading with a passion for service and striving to make his community a better place for all. 

    Read More

  • September 15, 2021

    General Management

    A Career Committed to Service

    Starting her career with Aramark as a student worker, Brandi Heatherly, Regional Vice President in our Higher Education line of business, has made an illustrious career out of serving others in the higher education space.

    Read More

  • August 18, 2021

    Food Service

    Serving With a Smile

    To James Johnson, Concessions Manager in our Sports & Entertainment line of business, a smile is the key to creating unforgettable hospitality experiences. For nearly 18 years, James has been working in arenas and coliseums across California.

    Read More

  • June 8, 2021

    Food Service

    Finding a Path Toward Impact

    Mary Wise, Patient Services Worker in our Healthcare line of business, has been making a positive impact on the lives of patients while building a rewarding career that helps her pursue both her professional and personal goals.

    Read More
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RT @CityYearPhilly: A few weeks ago, our Civic Engagement team partnered with @CareForce to host @Aramark Builds Community Day. Over 150 Ar… — @AramarkCareers

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Our people make Aramark a remarkable place to work ⭐ Meet Caroline Pumarino who has been a valued member of Aramark Chile for over 8 years!⁣
⁣
During her time with us, she`s enjoyed multiple opportunities to grow her career and skills through training and development opportunities.⁣
⁣
#LifeAtAramark #PursueWhatMatters #careerdevelopment

8 0
Open
Our people make Aramark a remarkable place to work ⭐ Meet Caroline Pumarino who has been a valued member of Aramark Chile for over 8 years!⁣ ⁣ During her time with us, she's enjoyed multiple opportunities to grow her career and skills through training and development opportunities.⁣ ⁣ #LifeAtAramark #PursueWhatMatters #careerdevelopment

Today we`re celebrating National Food Service Workers Day! Our teammates reach for remarkable every day, and we`re so appreciative of their hard work to make sure everyone has an amazing meal and dining experience ⭐🍽️⁣
⁣
Looking for #foodservice jobs near you? Head to our careers website today to pursue what matters!⁣
⁣
#NationalFoodServiceWorkersDay #PursueWhatMatters #employeeappreciaiton

19 1
Open
Today we're celebrating National Food Service Workers Day! Our teammates reach for remarkable every day, and we're so appreciative of their hard work to make sure everyone has an amazing meal and dining experience ⭐🍽️⁣ ⁣ Looking for #foodservice jobs near you? Head to our careers website today to pursue what matters!⁣ ⁣ #NationalFoodServiceWorkersDay #PursueWhatMatters #employeeappreciaiton

As we close out #ChefAppreciationWeek, we`re recognizing & celebrating all of the incredible culinary teams throughout Aramark, from college campuses to sports arenas and beyond!⁣
⁣
We`re so proud to have such talented and passionate chefs leading our teams and inspiring innovative menus that continue to push the envelope. Thank you to all of our culinarians for the dedication you put into creating memorable moments for our guests! ⁣
⁣
#LifeAtAramark #PursueWhatMatters #culinaryjobs

9 0
Open
As we close out #ChefAppreciationWeek, we're recognizing & celebrating all of the incredible culinary teams throughout Aramark, from college campuses to sports arenas and beyond!⁣ ⁣ We're so proud to have such talented and passionate chefs leading our teams and inspiring innovative menus that continue to push the envelope. Thank you to all of our culinarians for the dedication you put into creating memorable moments for our guests! ⁣ ⁣ #LifeAtAramark #PursueWhatMatters #culinaryjobs

Here`s to making an impact ⭐ Shoutout to our incredible volunteers and ERGs who partnered with nonprofit community organizations to provide more than 2,000 backpacks and 25,000 school supplies to families across the U.S. and in Santiago, Chile, this summer 🎒✏️📚⁣
⁣
#LifeAtAramark #AramarkVolunteer #PursueWhatMatters

18 0
Open
Here's to making an impact ⭐ Shoutout to our incredible volunteers and ERGs who partnered with nonprofit community organizations to provide more than 2,000 backpacks and 25,000 school supplies to families across the U.S. and in Santiago, Chile, this summer 🎒✏️📚⁣ ⁣ #LifeAtAramark #AramarkVolunteer #PursueWhatMatters

Camp isn`t just for kids! This summer, Executive Chief Alicia Rivera held a Culinary Camp for managers and associates to hone their culinary skills 👩‍🍳⁣
⁣
@lewisvilleisd #LifeAtAramark #PursueWhatMatters #PoweringPotential #cookingcamp⁣

11 0
Open
Camp isn't just for kids! This summer, Executive Chief Alicia Rivera held a Culinary Camp for managers and associates to hone their culinary skills 👩‍🍳⁣ ⁣ @lewisvilleisd #LifeAtAramark #PursueWhatMatters #PoweringPotential #cookingcamp⁣
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Operating In

19

Countries

4

Continents

ABOUT ARAMARK

Aramark (NYSE: ARMK) provides food, facilities, and uniform services to millions of people, in 19 countries around the world, every day. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

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EEO Statement

We are committed to an equitable workplace engaging our employees and building trust in an environment where we value differences.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable federal, state or local law. Learn more about your workplace rights here.