System Patient Transport Director

Job Description

Aramark Healthcare+ is seeking candidates for a System Patient Transport Director at Main Line Health System.  As the Patient Transportation Director, you will provide leadership, direction and support for the patient transportation teams to ensure compliance with all policies and procedures related to the transportation of patients within the hospitals.  Making regular visits to all departments and nursing units to ensure the transportation team is performing to protocol, addressing concerns promptly, scheduling and making job assignments when and where necessary, as well as, maintaining a clean and safe environment are some of the main responsibilities of the role.

Job Responsibilities

• Assures the Patient Transport phones and radios are used and answered professionally and that requests are handled in a courteous, timely and professional manner.
• Oversees daily operations of  Patient Transport  and Dispatch function as well as manages all internal and external transportation for the hospital.
• Schedules, coordinates movement and provides direction for all phases of Customer Service Center Associates, Dispatchers, Transporters, Managers and Supervisors as required to meet service demands
• Assures all of the Central Transportation staff and team members are trained and knowledgeable in technical and customer service areas.
• Develops, implements, and maintains policies and procedures for areas of responsibility, as well as develops standards of accountability and appropriate associate competency and performance evaluation tools.
• Effectively manages and provides the following service area activities: human resources (hiring, orienting, training, performance evaluation), coaching, counseling, and discipline; as well as departmental safety and risk management.
• Maintains effective interdepartmental, intradepartmental, and other external relationships and communications to foster a service attitude and to cooperatively provide the highest quality service.
• Performs other duties as needed or assigned as work is expected to vary with changing needs and priorities.

Qualifications

• Bachelor's Degree or equivalent experience
• Healthcare Patient Transport management experience required
• Knowledge of patient transportation and metrics tracked
• Must have the ability to manage in a diverse environment, under a variety of conditions and constraints with complete focus on client and customer services.
• Strong organizational skills, effective time management and prioritizing skills to meet critical deadlines on tasks, commitments, and reporting.
• Demonstrated ability to utilize effective verbal and written communication skills.
• Ability to lead and motivate staff, and demonstrated competence in management areas of responsibility.

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.