Restaurant General Manager

Job Description

Aramark Sports & Entertainment is looking to hire a new Restaurant General Manager to support our food and beverage operations for a full-service restaurant and cocktail bar located in Bethlehem, PA.  
 
THE OPPORTUNITY: As a Restaurant General Manager, you will plan, manage, and lead contracted food service operations with multi-million-dollar revenue to meet operating and financial goals, client objectives, and guest needs. The General Manager will report to Senior Leadership with a team of salaried direct reports. This position is salaried, plus bonus eligible, contingent on achieving certain financial and performance goals.
 
WHO YOU ARE: Our General Managers are best-in-class operation managers who lead a team to provide excellent service to our clients and guests. Being in sync with our client’s vision, strong relationship-building skills, financial acumen, and a commitment to safety, our leaders make a difference every day. Ideal candidates have managed large revenue accounts, make data-based decisions, and have extensive experience with financial analytics and forecasting.

We take a balanced approach to benefits. 

We designed our benefits to promote a culture of health and wellbeing. No one knows what you need better than you, so we provide you with the necessary tools to help you take care of your health, family, finances and future.  Click here to learn more. 

Job Responsibilities

• Full P&L responsibility for restaurant.
• Manage the client relationship at the location, while providing hands on execution and leadership of operations.
• Leadership of a team of managers, chefs and workforce throughout the restaurant.
• Develop new revenue channels through private events, catering, in room dining, unique guest experiences, Beer, Wine, or Whiskey Dinners and tastings.
• Partner with the Director of Restaurant Hospitality and region’s Vice President of Operations to plan and execute business development strategy for growth.
• Recruitment and development of new and existing managers and restaurant staff.
• Be present in the dining room and bar, engaging with guests, and ensuring proper food and drink timing
• Advanced Knowledge of Spirits, Beer, and Wine, and make purchasing decisions and control inventories.
• Quickly and adequately recover guest experiences that fail to meet guest expectations.
• Participate in a relevant and effective approach to marketing and social media, including the direct oversight of marketing admin role for the restaurant.
• Prepare monthly accounting documents and use accounting software.

Qualifications

• Minimum of 5+ years food service management experience is required.
• Direct P&L responsibility within a comparably scoped environment
• Ability to lead a large team of culinary & operations managers in a high volume, fast-paced environment. 
• Knowledge of Advanced Cocktail Preparation, including strict oversight on quality and consistency.
• The ability to lead in a complex environment with a keen focus on client and guest service, entrepreneurship, while building and growing a strong business is essential to success in this role.
• A passion for food & beverage with an ability to identify and develop successful concepts. Ability to communicate effectively with clients and senior management.
• Ability to respond effectively to changing demands. P&L accountability and/or contract-managed service experience is desirable.
• Ability to use Microsoft Suite, including Excel, Word, Outlook, and Teams.
• Candidate must be willing to be hands-on with staff and operations and be willing to work flexible hours that include evenings, weekends and holidays.

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About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.