F&B Unit Lead - Aramark F&B at LEGOLAND CA Park

Job Description

This role involves fulfilling the responsibilities of the F&B assistant manager when they are absent and providing direct support to the Food and Beverage team. Help lead our team, keep the shops stocked, and most importantly be an example for exceptional customer service. 

COMPENSATION: The hourly rate for this position ranges from $18.50 to $18.75, depending on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include a bonus or commission (if relevant). This is Aramark’s good faith and reasonable estimate of the range of compensation for this position as of the time of posting.

If hired, employee will be in an “at-will position” and Aramark reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time AND FOR ANY REASON, including, BUT NOT LIMITED TO for reasons related to individual performance, Aramark or individual department/team performance, and market factors.

For LA County Applicants: Qualified Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Job Responsibilities

Act as and perform necessary duties in the absence of assistant manager.

Ensure proper stock of supplies and products through shop inventory and ordering when necessary.

Oversee when team members take breaks and/or lunches, adhering to local labor laws, to ensure meal violations and overtime (unless authorized) are limited.

Monitor and ensure all staff comply with shift times and scheduled breaks to maintain operational efficiency.

Leads and works effectively with team members to deliver exceptional customer service, focusing on creating a positive experience for children and all guests.

Greet and help customers as they enter the restaurant or approach food lines and counters.

Ask customers about the quality of their service and handle any complaints while maintaining a positive attitude and smile.

Lead all aspects of cooking, serving, and otherwise preparing food according to recipes, policies and procedures, including timeliness and proper temperatures.

Ensure all food products meet quality standards; promptly alert management and remove any items that do not meet these expectations.

Scrape food residues, wash dishes, and unload clean dishes, ensuring all items are sanitized and stored properly.

Clean tables and seating areas so guests can be seated quickly. Transfers supplies and equipment between storage and work areas by hand or by cart.

Coordinate and assist in setting up and breaking down stations designated by the manager while maintaining a clean and organized work and storage area, including sweeping, mopping, washing, scrubbing, and polishing kitchen surfaces.

Use and care for kitchen equipment, including knives, stoves, freezers, and other machinery.

Adheres to Aramark and client companies, San Diego County, and OSHA safety policies and procedures for proper food safety, sanitation, storage and disposal. 

Assist with daily safety observations and report safety hazards discovered in the location to management immediately. Work in a fast-paced and multi-task environment with varying temperatures, both indoor and outdoor. Maintain daily temperature logs. Complete opening and closing station checklists.

Perform additional responsibilities assigned by management or administration, including other areas of the kitchen, and other leadership assignments as a lead. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

Requires at least 1 year of food service experience. 

Demonstrated interpersonal and supervisory skills, with the ability to effectively manage staff and foster a positive work environment. 

Sufficient education to read, write, and use computer systems. 

Be able to work quickly and concisely under pressure. 

Available to work holidays and weekends. 

Must be flexible to work shorter or longer hours due to business volume. 

Able to pass a Food Handler certification exam. 

Physical Requirements

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

Frequent lifting, pushing, pulling, bending, squatting, and stooping. 

Expect constant walking and standing during shifts. 

Occasional crawling and climbing. 

Frequent lifting of 20 to 30 pounds. 

Ability to lift up to 60 pounds for infrequent circumstances. 

The role will require wearing uniforms and Personal Protective Equipment (PPE). 

Ability to work inside kitchen area, interacting with heated equipment, various foods, loud noise, chemicals and other at-risk conditions. 

Exposure to extreme temperature changes. 

Remember that adaptability and a positive demeanor are essential in this dynamic environment. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. 

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.