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Catering Lead - Full Time - Univ. of Tennessee

Knoxville, TN

  • Culinary

  • Hourly and Seasonal

Job Description

Responsible for providing assistance to the Director of Catering as assigned: answering telephone, complete Banquet Event Orders (BEO), answer account questions, collecting/posting payment for events, ensure catering file completed, complete thank you notes, correspondence. Complete weekly event calendars, any required correspondence to guest and to client, copy, distribute BEOs, attend BEO meetings ensuring BEOs are updated/accurate.  Catering Coordinator will assist the Director of Catering during an event when required. Coordinator will work with client directly on occasion and coordinate internal catering orders delivery, set up and break down.

Job Responsibilities

  • Partners with the Catering manager(s) to ensure clients needs are met, completes assigned tasks.
  • Gathers all pertinent information from meetings, distributes BEO
  • Ensures calendars/schedules are accurate, up to date.
  • Monitors deadlines and follows-up to ensure guarantees & payments are timely
  • Completes tasks as assigned from Director of Catering
  • Distributes BEO’s to client/customer for review and confirmation
  • Distributes all information gathered on meetings, banquets and special events to operations staff at least five (5) days in advance of the group’s arrival.
  • Completes & issues required correspondence – thank you notes, notices, memos,
  • Greet the on-site contact, and inspects all meeting/banquet space before the start of the event ensuring that the room has been set-up properly, in accordance with the BEO’s, and takes measures to adjust/correct before group’s arrival in the absence of Catering Managers
  •  Checks-in with meeting/banquet contact periodically throughout the event to gauge needs and satisfaction in the absence of the Director of Catering/Mgrs

Qualifications

  • This position reports to the Director of Catering.  Working hours must be flexible as events are held during the day, nights and weekends.
     

  • 2-3 years special event planning or coordination experience in a Hotel, Conference Center or Banquet Site. College degree preferred but not required.

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on FacebookInstagram and Twitter.

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