Patient Service Supervisor

Job Description

Time to step up your career! This is your moment to shine and lead the way for others too. We’re hiring full-time Patient Service Supervisor to join our passionate Food Services Team. Patient Services Supervisors are responsible for a variety of specialized duties related to the receipt, interpretation, and follow-through of patient diet orders in hospital and long-term care settings. Acts as a liaison between the patient, the Food and Nutrition Services Department, and Nursing Services. Helps train, support, & lead other Patient Services Workers, as well as Call Center workers that take patient orders. Call Center/Customer Service experience is a must to be successful in this role.

LOCATION: Methodist Richardson Bush Renner Medical Center, in Richardson, TX

JOB ID: 511140

Qualifications

•    Must read, write, and understand verbal instructions 
•    Must complete a sanitation course either before or during first year
•    Must have open availability all seven days of the week to ensure proper coverage of the entire department

•    Must have previous supervisor experience, preferably in a call center or customer service department
•    Maintain emotional control under stress
•    Ability to resolve interpersonal situations
•    Strong organizational skills

Job Responsibilities

•    Produce and maintain work schedules and may prepare production packets (Production sheets and recipes).
•    Direct daily activities.
•    Maintains food production that ensures the safety and quality of food according to policies, procedures, and department requirements.
•    Ensure that food items are stored in a safe, organized, and hazard-free environment.
•    Maintain all serving schedules; ensure that all food items are served per menu specifications in a safe and appropriate manner following Aramark policies and procedures.
•    Maintain a sanitary department following health and safety codes and regulations.
•    Maintain accurate inventory on a weekly basis.
•    May prepare orders as needed to ensure accurate production for location.
•    Supervise and evaluate employees; counsel; promote employee growth, efficiency, morale, and teamwork.
•    Maintain a safe and hazard-free working environment.
•    Train/mentor other food service workers.
•    Maintain logs on all maintenance required on equipment within the department.
•    Ensure all food safety/temperature logs are completed with appropriate corrective action, as necessary.
•    Perform preventative maintenance checklist.
•    Recommend replacement of existing equipment to meet needs of facility.
•    Proficiency in multi-tasking.
•    Perform other duties as requested by the Food Service Director or Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program.
•    Must fill in for absent employees at location, as necessary.
•    Maintain knowledge of daily catering events and confirm they are prepared and delivered on time.
•    Be able to work occasional night and weekend catered events.
•    Attend food service meetings with staff.
•    Maintain communication with staff (including office staff, e-mail, phone calls, inter-office mail, etc).
•    May perform cashier duties as the need arises.
•    Promote good public relations.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.