Cafe Lead- Loveland Aquarium

Job Description

Loveland Living Planet Aquarium (LLPA) is a world-class facility. The Aquarium provides learning opportunities for all levels, interests, and ages. Since opening its new facility in Draper in March 2014, the Aquarium has welcomed over eight million guests and provided innumerable educational experiences to students. Home to almost 5,000 animals representing 600 plus species and an additional 600 plus plant species the Aquarium showcases ecosystems from around the planet including kelp forests, coral reefs, the deep ocean, Antarctic waters, Asian cloud forests, South American rain forests, and the waterways of our home state of Utah. 

The Cafe Lead is responsible for the oversight or delegation of responsibilities within the food service operation such as inventory, customer service, food preparation, and food safety and sanitation procedures. 

This ideal applicant will have previous supervisory or lead experience in a similar role or environment and have the ability to ‘think on their feet’ while enforcing Aramark’s Alcohol and Food Safety policies. 

Compensation Data

The hourly rate of pay for this position ranges from $16 to $18. This is Aramark’s good faith and reasonable estimate of the rate of compensation for this position as of the time of posting.  

If hired, employee will be in an “at-will position” and Aramark reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time AND FOR ANY REASON, including, BUT NOT LIMITED TO for reasons related to individual performance, Aramark or individual department/team performance, and market factors.   

BENEFITS: Aramark offers a wide array of comprehensive benefit programs and services including medical, dental, vision, and work/life resources to our benefits-eligible hourly Aramark employees. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Hourly eligible benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. 

Job Responsibilities

• Schedules and assigns daily work assignments to a food service team and supervises the completion of tasks 
• Trains and guides staff on job duties, proper food safety and sanitation procedures and customer service 
• Ensures that food is prepared and built according to standardized recipes and directions 
• Ensures that food is stored correctly by adhering to food safety policies and procedures 
• Assists with workstation set-up to include prep tables, service counters, hot wells, and steam tables 
• Assist and delegate the proper tear-down, cleaning and sanitizing of workstations 
• Serves food to customers and employees while ensuring guest satisfaction and anticipating the customers’ needs 
• Replenishes food items and ensure product is stocked to appropriate levels 
• Adheres to all alcohol service policies and safe drinking guidelines including the checking of patron’s valid identification 
• Maintains excellent, friendly, and efficient customer service and positive demeanor towards guests, customers, clients, and co-workers 
• Ensures security of company assets 
• Accepts constructive feedback and provides ideas, concerns to and from leadership 

The above listed bullets do not contain a comprehensive listing of all required activities, duties, or responsibilities.  Job duties, responsibilities and activities may change, or new ones may be assigned at any time with advance notice. 

Qualifications

• 21 years of age or older (Required) 
• Previous supervisory or lead experience in a related position or field (Required) 
• TEAM/ TiPS Certification (Required) – will be trained and certified upon hire (as needed) 
• ServSafe or Food Safety Certification equivalent (Required) – will be trained and certified upon hire (as needed) 
• Basic accounting knowledge and experience managing inventory (Required) 
• Exhibit and practice the highest level of guest satisfaction skills 
• Willingness to accept change and new procedures 
• Demonstrated organizational skills 
• Ability to coordinate multiple tasks, meet production/service time schedules, and adapt to necessary and unforeseen changes 
• Ability to work independently with limited supervision 

This role will have physical demands including, but not limited to, lifting, bending, pushing, pulling, and/or extended walking and standing.  This role may also require uniforms and/or usage of PPE. 

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.