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Area General Manager - Olympic National Park

Port Angeles, WA

  • General Management

  • Salaried

Job Description

The Area General Manager will have responsibility and lead the teams for all revenue generating operations for Aramark Destinations at Lake Crescent Lodge, Log Cabin Resort, Hurricane Ridge Gift, and the Fairholm Store in the Olympic National Park, Washington. This includes Lodging, retail, food and beverage and recreation. Additional responsibilities include coordinating and leading the facilities team and maintaining the relationship with the client.

 


BENEFITS: Aramark offers a wide array of comprehensive benefit programs and services including medical, dental, vision, and work/life resources to our benefits-eligible salaried Aramark employees. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Salaried eligible benefits may vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.​

COMPENSATION: The salary range for this position is $95,000 to $125,000.  If both numbers in the range are the same, that is that rate that will be paid.  If there is a lower number and higher number, the pay will depend on factors such as an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include a bonus or commission (if relevant). This is Aramark’s good faith and reasonable estimate of the range of compensation for this position as of the time of posting.​

If hired, employee will be in an “at-will position” and Aramark reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time AND FOR ANY REASON, including, BUT NOT LIMITED TO for reasons related to individual performance, Aramark or individual department/team performance, and market factors.​

Job Responsibilities

•    Collaborate with the District Manager and Aramark leadership in the development of strategic and operational plans and efficiently implement and operate these plans
•    Collaborate with clients to understand all regulations and contractual agreements pertaining to the operations
•    Monitor and communicate potential business risks, including weather, to ensure safe operations and adjust business operations as appropriate
•    Manage and own financial P&L and capital budgets
•    Direct and manage procedures and methods to ensure that quality standards are met and maintained in all operations, including Retail Inventories
•    Develop and lead a culture that prioritizes safety and prevention of incidents and injuries. This includes implementing SAFE engagement activities through the Global Metrics Monitor system (GMM), setting standards, educating on tools, monitoring metrics, and recognizing behaviors and achievements.
•    Develop and lead a compliance culture that mitigates financial and legal risk; focus on compliance standard operating procedures, integrity, environmental, and safety
•    Develop and maintain mutually beneficial business relationships with clients; focus on retaining existing business and building base business
•    Evaluate performance results, develop and implement action plans to achieve performance goals for direct reports
•    Hold employees accountable for completing position training, conduct follow-up, and assess training progress of new employees
•    Partner with the District Manager, Director of Operations, and Executive Chef to consistently assess our team and operation for the highest food safety standards.
•    Participate and support the Executive Chef to plan and implement menus as applicable
•    Participate and support Sales and Marketing initiatives of operations in partnership with the Sales and Marketing team
•    Foster a culture of recognition and accountability by applying Aramark's tools and engaging in activities for mentoring and support.
•    Participate in client-facing events, including but not limited to site tours, site inspections, sales meetings, outside sales functions, community involvement groups, and various functions hosted by local community or hospitality-related associations
•    Understand Transportation and work with the Transportation Manager or Supervisor on scheduling to the business needs
•    Run in partnership with DM and HR the employee housing communities, ensuring safe and welcoming operations for all employees
Nonessential functions:
•    Perform other related duties as assigned
•    Perform Manager on Duty (MOD) shifts if the need arises; ensuring the entire team is productive and meeting brand standards

Qualifications

Education:
•    Bachelor's degree in Business Management, Hospitality, Recreation, or a related field, or equivalent experience.
Experience:
•    Previous experience as a General Manager
•    Experience coordinating multiple locations highly preferred
•    A minimum of 5+ years’ experience in a management position and leading a team
•    The ability to manage in a diverse environment with a focus on partner and guest services, entrepreneurship, and building and growing a strong business
•    Must be able to communicate effectively with client partners, guests, and support staff and be able to respond optimally to changing demands
•    Previous experience working with the National Park Service or similar contracts preferred
Experience desired:
•    Experience developing and writing Operational Plans
•    Work experience that involves being cohesive and collaborative with other department managers and project managers to ensure overall goals and vision of the organization are met
•    Work experience that involves building customer service relationships
•    Work experience that involves building community-based relationships
•    Work experience that involves building employee capabilities and engagement

 

#FS-150

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on FacebookInstagram and Twitter.

Parks & Destinations

Pursue adventure.

Surrounded by dedicated and adventurous co-workers, we can promise you’ll never have a dull day here. We know that no two customer experiences are the same, so we treat our jobs the same way. Whether you want to try new things season after season or put down roots in one home base, we’ve got you covered.

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