October
7
Whether virtual or in-person, we'd love to see you at one of our upcoming hiring events for hourly positions.
Find One Near YouWith open membership policies, our Employee Resource Groups create safe spaces for diverse community members and their allies to learn from each other, grow together, and pursue a better society for all.
Learn MoreOctober
7
Whether virtual or in-person, we'd love to see you at one of our upcoming hiring events for hourly positions.
Find One Near YouWith open membership policies, our Employee Resource Groups create safe spaces for diverse community members and their allies to learn from each other, grow together, and pursue a better society for all.
Learn MoreCorporate & Field Support
Salaried
The Director of Consumer Insights will play a pivotal role in shaping dining experiences across our partner institutions in the higher education sector. This position will work closely with their supervisor to drive transformative change in dining experiences across our partner institutions in the higher education sector. This position is responsible for leading the collection, analysis, and application of consumer data to inform strategic decision-making and operational improvements. The Director will work closely with internal teams and clients to translate data-driven insights into actionable recommendations, ensuring that dining services continuously meet and exceed client and consumer expectations.
This position can be fully remote.
Strategic Insight Development:
Research and Analysis:
Client and Stakeholder Engagement:
Serve as the primary point of contact for consumer insights with client institutions, ensuring alignment with their needs and expectations.
Present insights, recommendations, and strategic plans to clients and internal teams, facilitating informed decision-making.
Build and maintain strong relationships with key stakeholders, including campus dining committees and student organizations.
Program Evaluation and Enhancement:
Team Leadership:
Education:
Bachelor’s degree in Business, Marketing, Sociology, Analytics, or a related field. A Master’s degree is preferred.
Experience:
10+ years of experience in consumer insights, market research, or a related role, with at least 3 years in a leadership position.
Proven experience in the higher education or food service industry is highly desirable.
Skills & Qualifications:
Strong analytical skills with expertise in data collection, analysis, and interpretation.
Proficiency in research methodologies, statistical tools, and analytics software.
Excellent communication and presentation skills, with the ability to convey complex insights in a clear and compelling manner.
Demonstrated ability to build relationships and collaborate effectively with diverse stakeholders.
A passion for enhancing the dining experience and contributing to the overall success of the university community.
Working Conditions:
This position may require occasional travel to partner institutions and client locations to present insights and conduct research. The Director of Consumer Insights will work in a dynamic environment that values innovation, collaboration, and continuous improvement.
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
Higher education is a melting pot of cultures and perspectives. It’s through that lens that we serve up innovative hospitality experiences and play an inspiring role in the development of our future leaders across campuses nationwide.
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