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Group Leader

Warren, MI

  • Facilities

  • Salaried

Job Description

Manages hourly associates and helps leadership plan, administer and direct all activities, ensuring compliance with the standards established by Aramark and the client.  Focuses on meeting and exceeding operating goals, client objectives and customer needs, and delivering the services Aramark is contracted to provide. Establishes and maintains effective working relationships with other departments to provide a unified approach.

Job Responsibilities

•  Ensure effective execution of all department strategies/initiatives in order to help meet company & client needs with a high standard of excellence, urgency & predictability by remaining process-focused and decisive
•    Relentless commitment to safety excellence, demonstrates behaviors that drive a Safety-FIRST core value, fosters a culture where every team member is empowered & supported to achieve a work environment without exposures and incidents - where No One Gets Hurt
•    Creates a great employee work environment and inspires teamwork and partnership at all levels - internally and externally
•    Is a visible servant leader, leading from the heart to serve, encourage, support and lift others up, while role modeling the Aramark Mission - deliver experiences that enrich & nourish lives
•    Intense focus on Aramark’s Values:  Sell & Serve with Passion; Front Line First; Set Goals. Act. Win.; Integrity and Respect Always
•    Assists with managing labor costs, supply costs and inventories  
•    Maintain and use capital equipment efficiently
•    Ensures compliance with all contract obligations
•    Supports the effective implementation of the comprehensive Safety Plan and helps with driving full compliance of all safety rules, guidelines and protocols
•    May conduct operational audits and helping to ensure a high level of execution and compliance
•    Drive operational efficiencies, labor/scheduling productivity
•    Supports compliance with Aramark Facilities Services and regulatory agency standards and programs and translating corporate strategy into front line operational tactics and will ensure compliance with all government, local and other safety regulations
•    Establishes and maintains effective communications and business relationships
•    Supports the operation by using Aramark tools such as WebTMA
•    Ensures consistent application and regular use of all ISIS Pro modules to properly manage the operation
•    Ensures compliance with all contract obligations
•    Supports the development and growth of hourly associates
•    May lead the development of the hourly team ensuring high performance, optimal staffing and employee engagement
•    Responsible for the training, development and performance management of hourly associates as needed

This job profile does not contain a comprehensive listing of all required activities, duties, or responsibilities. Job duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice


•    Requires a bachelor's degree or equivalent experience
•    Facilities Management Certification such as Certified Plant Maintenance Manager (CPMM) or equivalent is strongly preferred
•    Requires working knowledge of facility related equipment such as boilers, chillers, generators and heating, ventilation and air-conditioning (HVAC/R) systems
•    Ability to demonstrate visionary leadership, balanced judgment and disciplined execution
•    Proficient in the use and functionality of WebTMA
•    High degree of integrity and business maturity
•    Previous profit and loss (P&L) experience is preferred  
•    Demonstrated time management skills resulting in prioritizing time and resources accordingly
•    High energy
•    Ability to communicate effectively as the leader of a team
•    Demonstrate proven success in interfacing with a variety of organizational functions
•    Requires negotiation skills to drive results
•    Ability to manage in a diverse environment with a focus on client and customer services
•    Ability to drive a positive work environment and utilize effective communication skills at all levels of the organization
•    Requires strong interpersonal, analytical and communication (written and verbal) skills
•    Demonstrated attention to detail
•    Ability to lead directly and through influence


About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on FacebookInstagram and Twitter.

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