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Retail Operator Lead - Winnebago County Corrections

Rockford, IL

  • Retail & Customer Service

  • Hourly and Seasonal

Job Description

The Retail Operator Lead is responsible for ensuring all retail operations, including micro-markets, coffee bars, and office dining areas are maintained and serviced properly. Work in a timely and efficient manner to gather products, deliver and stock retail spaces, and respond to customer inquiries, while managing inventory and quality control.

Job Responsibilities

•    Schedules and assigns work assignments to a retail team and oversees the completion of tasks
•    May be responsible for the oversight or delegation of responsibilities within the Retail Sales operation  
•    Conduct and attend daily shift huddles while communicating operational priorities
•    Visit multiple retail locations to maintain an organized workspace and upkeep of proper inventory storage and tracking as well as ensuring food safety and sanitation protocols are followed
•    Interact with and answer client and customer inquiries about retail offerings as well as feedback on products, set-up and execution of retail services
•    Upholding standards of operations that will ensure providing all clients and staff of the institution with a quality-controlled, satisfying, and appealing retail service. Such standards to be in accordance with established policy, pertinent recommendations of the American Correctional Association and applicable federal, state and local regulations
•    Coordinating administrative tasks
•    Driving deliveries (varies by location)

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.


•    Required to demonstrate interpersonal and communication skills, both written and verbal
•    Basic math and counting skills required
•    Ability to work independently
•    Strong customer service skills to interact with client associates
•    Requires frequent lifting, carrying, pushing, pulling up to 50 lb.
•    Must be available to work flexible hours including evenings and weekends


About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on FacebookInstagram and Twitter.

Correctional Facilities

Pursue careers with
a depth of meaning.

We partner with correctional facilities to support incarcerated individuals and their families across the country. To us, this work is about so much more than serving food and maintaining facilities. We’re a deeply rooted part of inmates’ rehabilitative journeys. Whether you’re looking for a safe work environment or an opportunity close to home with the training you need to grow your experience, we’re here to help.

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