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Retail Staffing Supervisor - Citizens Bank Park

Philadelphia, PA

  • Retail & Customer Service

  • Hourly and Seasonal

Job Description

The Retail Staffing Supervisor is part of the team responsible for all Merchandise at Citizens Bank Park. The Staffing Supervisor role focuses on ensuring schedules are created and maintained effectively to support the operational needs. It also includes supporting recruiting, hiring, training, scheduling, and maintaining all associated and proper documentation. This role requires strong leadership, organizational skills, and attention to detail to manage complexities of scheduling various employees.  


 Career-Pathing: This is an excellent position for someone interested in a career path in retail operations or human resources.  

Job Responsibilities

  • Ensure that schedules are created accurately and on time.  
  • Communicate schedules and any changes to all relevant parties promptly.  
  • Respond to urgent scheduling changes and unforeseen events.  
  • Manage the check-in process for all events. 
  • Maintain employee availability records. 
  • Monitor and maintain Employee attendance records. 
  • Input, maintain, and communicate employee schedules each week.  
  • Partner with operations and store managers for staffing and scheduling, as necessary. 
  • Operations assistance during events, including nights, weekends, and holidays. 

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. 


  • Preferred: Bachelor’s degree or equivalent work experience. 
  • Must be fluent in English language, both spoken and written. 
  • Must be able to read and interpret documents such as safety rules, Aramark Alcohol Regulations, and procedure manuals. 
  • Great customer service and communication skills. 
  • Strong leadership skills. 
  • Time management, organization, and multi-tasking skills. 
  • Ability to work successfully in a team environment and promote teamwork. 
  • Ability to exercise confidentiality, maintain information appropriately, and protect employee privacy. 
  • Ability to manage people and have accountability for company assets. 
  • Ability to work in a fast-paced environment and effectively use problem-solving and decision-making skills. 
  • Ability to learn new staffing technology systems. 

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling, and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). 

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on FacebookInstagram and Twitter.

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