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Retail Director - Kauffman Stadium

Kansas City, MO

  • Retail & Customer Service

  • Salaried

Job Description

Aramark is currently seeking a Retail Director to support Kauffman Stadium, home of the MLB Royals, in Kansas City, MO! The Retail Director is responsible for leading overall retail operations. Includes day-to-day and event operational oversight, P&L responsibility, creating and implementing growth strategies, business analytics, as well as client and vendor relations.

Job Responsibilities

  • Collaborates with client from multiple levels and departments to ensure brand integrity and development of retail program.
  • Supervises the management of labor and mentoring of managers and associates.
  • Oversees and collaborates with our retail management team to develop and execute retail plans.
  • Client relations, including product presentation, sales recaps, and future development plans. Supports positive vendor relationships.
  • Oversees product selection and development from inception to delivery, recommending purchases and inventory levels based on consumer and market trends, sales strategies and financial goals as defined for each category and outlet.
  • Utilizes reporting tools to review inventory, sales, and status of each item in assigned merchandise categories.
  • Manages and communicates potential discounts, special pricings, inventory concerns and other issues impacting business.
  • Works with HR department to hire staff, ensure proper staffing for events, staying within payroll budget.
  • Oversees development and training of customer service programs and product knowledge.


  • Candidates must possess a minimum of 5 years of retail management experience, including client relations and P&L responsibility.
  • Bachelor’s degree in business, sports management, or related field preferred.
  • Professional sports retail industry experience.
  • Highly proficient in Microsoft Office Suite.
  • Excellent interpersonal, communication, organizational, and analytical skills.
  • Availability to work a flexible event-based schedule including evening and weekend hours.
  • Willing to work hands on with Aramark management team and staff.



About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on FacebookInstagram and Twitter.

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