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Catering Services Worker

Washington, DC

  • Food Service

  • Hourly and Seasonal

Job Description

The Catering Captain provides support in all services of a booked event and is responsible for the process of servicing and managing assigned events for the catering department.  This includes but is not limited to room set ups and break downs, communicating with clients and customers, and directing the work of service worker staff. The ideal candidate will possess the ability to effectively communicate and operate office efficiently in a fast-paced environment. $100 referral bonus to all employee referrals after end of probationary period. 

Job Responsibilities

  • Takes ownership of assigned events/BEO’s and executes assigned events following the details on the BEO/catering contract. 
  • Responsible for filling required catering event documentation (BEO’s, schedule, consumption reports, labor sheets and rentals) 
  • Communicates with GU clients, external specific event planner and customers. 
  • Operates office equipment like laptops, copy machines, etc. 
  • Consults with higher level authority for resolution of difficult issues. 
  • Submits and processes invoices associated with assigned catering event in coordination with the Catering Sales Manager 
  • Sets up internal meetings, including preparation 
  • Responsible for data entry and analytical work. 
  • Seeks to improve efficiency of daily operations while directing daily activities 
  • Maintains timely, accurate and detailed documentation required by management 
  • Possess professional etiquette 
  • Outstanding customer service and interact effectively with customers, employees, and the broader community. 
  • Produce and maintain work schedules for weekly catering events and may prepare production records.  
  • Maintains food handling and transportation that ensures the safety and quality of food according to policies, procedures, and department requirements.  
  • Ensure that food items are stored in a safe, organized, and hazard-free environment.  
  • Maintain all food service serving schedules; ensure that all food items are served per menu specifications in a food-safe manner following all DOH and company regulations, and appropriate manner according to departmental policies and procedures.
  • Support clients in booking events with the catering department, creation of BEOs, etc. 
  • Ensures room/event set up, tables, food stations, bars etc. are set up following BEO diagrams following exceeding department standards and industry trends 


  • Previous customer service experience required 
  •  1-3 years previous catering event supervisor/ banquet captain experience 
  • Candidates should have a validated understanding of computers, Microsoft Office, printers, fax machines, telephones, and photocopiers 
  • Understanding of catering styles of service, sequence of service and catering event execution 
  • Shows initiative, follows established procedures 
  • Excellent verbal and written communication & listening skills 
  • Demonstrates self-development, and integrity 
  • Read and understand information and ideas presented in writing 
  • Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. 
  • Strong digital literacy skills required i.e. Microsoft office, Excel, Word, PowerPoint 
  • Strong problem solving, analytical, and organizational skills 
  • Ability to resolve interpersonal situations  
  • High School Diploma/GED required
  • 1-3 years previous administrative or office experience preferred


About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on FacebookInstagram and Twitter.

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