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Retail Manager - Olympic National Park

Port Angeles, WA

  • Retail & Customer Service

  • Salaried

Job Description

About Olympic Peninsula National Park:

Designated by UNESCO as an International Biosphere Reserve and a World Heritage Site, Olympic consists of several distinct ecosystems. The over 70 miles of rugged and beautiful pacific coastline, the wild, magical forests, the glacier-capped mountains and the calm lakes, make for an almost impossibly diverse and wide range of natural beauty.​We’re seeking a passionate Retail Manager to oversee retail operations across multiple properties within the park.

BENEFITS: Aramark offers a wide array of comprehensive benefit programs and services including medical, dental, vision, and work/life resources to our benefits-eligible salaried Aramark employees. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Salaried eligible benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.​

COMPENSATION: The salary range for this position ranges from $68,000 to $78,000, depending on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include a bonus or commission (if relevant). This is Aramark’s good faith and reasonable estimate of the range of compensation for this position as of the time of posting.

If hired, employee will be in an “at-will position” and Aramark reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time AND FOR ANY REASON, including, BUT NOT LIMITED TO for reasons related to individual performance, Aramark or individual department/team performance, and market factors.

Job Responsibilities


  1. Property Management:

    • Manage retail operations at various lodges and resorts within Olympic National Park.
    • Ensure efficient day-to-day functioning of retail outlets, including gift shops, convenience stores, and other retail spaces.
    • Coordinate with other departments (food service, housekeeping, etc.) to provide seamless guest experiences.
  2. Inventory and Merchandising:

    • Oversee inventory management, including ordering, receiving, and stocking merchandise.
    • Curate product selection to align with the park’s natural beauty and outdoor lifestyle.
    • Implement effective merchandising strategies to maximize sales.
  3. Staff Supervision:

    • Recruit, train, and supervise retail staff.
    • Foster a positive work environment and encourage teamwork.
    • Conduct performance evaluations and address any issues promptly.
  4. Financial Management:

    • Develop and manage retail budgets.
    • Monitor sales, analyze trends, and adjust strategies as needed.
    • Ensure compliance with financial and operational goals.
  5. Guest Service:

    • Provide exceptional customer service to park visitors.
    • Address guest inquiries, resolve complaints, and create memorable experiences.
    • Collaborate with other departments to enhance overall guest satisfaction.
  6. Compliance and Safety:

    • Adhere to company policies, safety guidelines, and park regulations.
    • Maintain cleanliness and organization of retail spaces.
    • Promote sustainable practices and environmental awareness.


  • Experience: Previous retail management experience required.
  • Leadership Skills: Ability to lead and motivate a diverse team.
  • Organizational Skills: Strong organizational and multitasking abilities.
  • Passion for the Outdoors: Appreciation for nature and outdoor activities.
  • Flexibility: Willingness to adapt to seasonal demands and changing work environments.


About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on FacebookInstagram and Twitter.

Parks & Destinations

Pursue adventure.

Surrounded by dedicated and adventurous co-workers, we can promise you’ll never have a dull day here. We know that no two customer experiences are the same, so we treat our jobs the same way. Whether you want to try new things season after season or put down roots in one home base, we’ve got you covered.

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