Join Our

Talent Community

Be the first to get the latest updates and job opportunities.




We’d love to
meet you.

Whether virtual or in-person, we'd love to see you at one of our upcoming hiring events for hourly positions.

Find One Near You

Here's your seat
at the table.

With open membership policies, our Employee Resource Groups create safe spaces for diverse community members and their allies to learn from each other, grow together, and pursue a better society for all.

Learn More

Commissary Support Director

Dallas, TX

  • Retail & Customer Service

  • Salaried

Job Description

The Commissary Support Director is responsible for commissary program execution. The manager leads the Commissary Support Managers to partner with region operational teams to provide new business, retention, marketing and base-business growth support for commissary programs across the LOB. This position is responsible for communicating the scalable, repeatable business model that is utilized throughout the business with a focus on growing sales and profits across the Aramark Correctional Services (ACS) portfolio. A successful manager will have the ability to foster strong partnerships with the Regional Operational Teams, District Managers, RVP, RFD, and customers. The manager will work with marketing & operational channel leads to leverage business-wide processes, capabilities, and relationships to accelerate efficient performance across all corrections locations. This role provides support to assigned accounts in the implementation and improvement of programs, standards, and processes to ensure consistency of Aramark’s retail operating processes from one facility to the next.

Job Responsibilities

  • Assist in the development of LOB, region, and district commissary new business, retention, sales and profit growth targets.

•    Drive and track base business growth initiatives through a defined retail/sales/marketing executional framework.
•    Guide menu pricing strategies across LOB commissary portfolio.
•    Scale retail and marketing processes for a repeatable commissary business model.
•    Drive consumer participation in commissary & iCare sales across the LOB.
•    Work with cross-functional teams on operational excellence improvement initiatives.
•    Project management duties for assigned projects.
•    Train and inspire the field operations teams to ensure compliance to programs and processes.
•    RFP sales support (to include menu design & COGS development) for commissary new business and retention pursuits.
•    Design & develop initiatives & action plans to improve financial & KPI target results.
•    Partner with the Region, DM and operational team to execute priority commissary business imperatives.
•    Use operational expertise to implement new and existing commissary systems and technologies.
•    Utilize technical expertise to evaluate commissary program standards, measure performance and recommend solutions in order to enhance or improve operations.
•    Assist in the implementation and facilitation of programmatic training programs for commissary frontline managers and employees.


A bachelor’s degree.
•    Minimum of 3 – 5 years operations management experience, preferably in a corrections commissary operations environment. 
•    Position requires ~70% travel to various locations across the country.
•    Proven ability to influence leadership at the executive level.
•    Demonstrated ability to focus & manage multiple priorities.
•    Very strong organizational skills with an attention to detail.
•    Must have experience or a demonstrated ability to work effectively in a team-based environment within a heavily matrixed organization.
•    Strong communication skills combined with a commitment and proven ability to succeed within a fast-paced organization.
•    Excellent verbal, presentation, written and interpersonal communication skills with strong Microsoft Office Skills (PowerPoint, Excel, Word)
•    Ability to influence without formal authority.


About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on FacebookInstagram and Twitter.

Correctional Facilities

Pursue careers with
a depth of meaning.

We partner with correctional facilities to support incarcerated individuals and their families across the country. To us, this work is about so much more than serving food and maintaining facilities. We’re a deeply rooted part of inmates’ rehabilitative journeys. Whether you’re looking for a safe work environment or an opportunity close to home with the training you need to grow your experience, we’re here to help.

Learn More
  • Looking for a job
    right now?
    See where we're hiring.
    Search Jobs
  • Fair360 Top Companies | Black Executives 2024
  • Fair360 Top 50 2024
  • The Civic 50 (2024) | Most Community-Minded Businesses
  • Handshake Early Talent Awards 2024 Winner
  • Readers' Choice | A Top 50 Employer 2024 | Careers & the disABLED
  • Equality 100 - Leader in LGBGQ+ Workplace Inclusion
  • 2023 DiversityInc Top 50 logo
  • Supplier Diversity badge
  • Diversity Inc. - Top Companies for Employee Resource Groups
  • Seramount - Best Company for Multicultural Women
  • Black Enterprise Best Companies for Diversity
  • Diversity MBA - Fifty out Front
  • Fortune - World’s Most Admired Companies
  • 2023 Disability Equality Index - Best Place to Work for Disability Inclusion