Food & Beverage FOH Assistant Manager - Aramark F&B located at LEGOLAND CA Resort Hotels

Job Description

Responsible for carrying out the duties of the F&B manager in their absence and providing direct support to the Front Of House leadership team. Supports and assists the F&B Manager in the daily operation of all hotel outlets including oversight to Oceans Journey, standing in for them whenever necessary. This position is responsible for providing the best possible experience for the guest, cleanliness standards, as well as cash handling and financial controls. Participates in on the job training and counseling of MC’s ensuring that they consistently achieve the high standards demanded by LEGOLAND Hotel, Ocean’s Journey and Park F&B operations. Ensures that all sanitation and safety procedures are implemented and maintained.

COMPENSATION: The hourly rate for this position ranges from $23.00 to $23.50, depending on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include a bonus or commission (if relevant). This is Aramark’s good faith and reasonable estimate of the range of compensation for this position as of the time of posting.

If hired, employee will be in an “at-will position” and Aramark reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time AND FOR ANY REASON, including, BUT NOT LIMITED TO for reasons related to individual performance, Aramark or individual department/team performance, and market factors.
 

Job Responsibilities

• Oversees and coordinates the operational effectiveness of all assigned locations. Implements and enhances high level of service, quality, and sanitation standards within the facility. Ensures that all guests are served in an efficient and friendly manner with children as a primary focus. Must understand and meet all guest expectations and have the ability to communicate positively to all guests and employees. Communicates daily operational and financial objectives to team members on a daily basis.
• Responsible for motivating, training, cross-training and developing the Team Leaders and Employees. Provides positive and corrective feedback to all team members to improve performance output with the assistance of the Manager. Must have working knowledge of Aramark food safety, HACCP, cash handling, guest service and general safety policies and procedures and share this knowledge with others daily.
•  Assists in weekly monitoring of financial reporting and timekeeping. Monitors labor hours on a shift to shift basis and ensures that payroll reports are accurate. Monitors MC files. May assist with the daily ordering and receipt of food and supplies. Enters delivery invoices into system on a daily basis. Monitors handling of cash and inventory control, referring any issues for investigation to Supervisor or Duty Manager. Responsible for comparing actual and budgeted figures on a daily basis and acting upon them. Controls ordering, waste and usage of all goods.
• Implements and enforces all company and divisional policies and procedures. Gives assistance to the Manager in the implementation of progressive exemplary and disciplinary action in line with performance and policy regulations. Must be familiar with all HR documents regarding hiring, interviewing, coaching, counseling, internal transferring, promoting, performance evaluating and employee benefits.
• Ensures that all team leaders and employees are trained and execute proper safety and sanitation requirements at all times. Oversees that all staff is knowledgeable and follows required company, division, OSHA, Environmental Health Department, and HACCP guidelines. Must have ability to recognize and report any possible safety hazards to the Manager or safety representative.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Requires at least 2 years of practical food service leadership experience, preferably in a hotel/ resort environment.
• Full service experience needed, and bar experience a plus.
• Must be customer service focused and have an understanding of customer expectations.
• Knowledgeable in food and culinary design is desired.
• Effective organizational and problem solving skills with the ability to make quick decisions is required. Ability to work as part of a team and to develop others within the team structure is required.
•    Excellent oral, reading, and written communication skills
•    Candidate must be willing to be hands on with staff and operations and be willing to work event-based hours that include evenings and weekends.

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Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.