Join Our

Talent Community

Be the first to get the latest updates and job opportunities.




We’d love to
meet you.

Whether virtual or in-person, we'd love to see you at one of our upcoming hiring events for hourly positions.

Find One Near You

Here's your seat
at the table.

With open membership policies, our Employee Resource Groups create safe spaces for diverse community members and their allies to learn from each other, grow together, and pursue a better society for all.

Learn More

Front Desk Worker - Jackson Hole Adventure Center-USFS

Jackson, WY

  • Retail & Customer Service

  • Hourly and Seasonal

Job Description

The Hospitality Worker II is responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or escalating any guest concerns or issues. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.

Job Responsibilities

•    Greet and provide customer service to guests while anticipating their needs
•    Supply guests or travelers with directions, travel information, and other information such as available services and points of interest.
•    Book reservations, rentals, and coordinate registration
•    Operate a register and/or software system to complete cash and credit card transactions.
•    Answers phone calls and emails and delivers messages as needed.
•    Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc.
•    Coordinate resolution of guest concerns
•    Communicates closely with all departments to ensure a seamless guest experience.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.


•    Previous guest services experience required
•    Previous cash handling experience preferred
•    Demonstrates excellent customer service skills
•    Demonstrates interpersonal and communication skills, both verbal and written
•    Demonstrate organizational skills, accuracy, and attention to detail


About Us!

Whether traveling on a snowmobile trip into Yellowstone, whitewater rafting on the Snake River, or ripping an adrenaline-packed ride in the steep n' deep powder of the Tetons, it's the simple things that are most important to the guests of our Wyoming Resorts Collection. We offer the opportunity to morph personal memories into stories; spotting bison and wolves in Yellowstone, horseback riding with a local cowboy on Togwotee Pass, or taking a healing winter soak in a long-forgotten hot spring. People who know us and what we represent choose to return for shared experiences that connect them to our local culture, which will forever be embedded in their souls.

We offer visitors to western Wyoming a full range of summer and winter experiences featuring the best and most iconic locations in Yellowstone and Grand Teton National Park. In addition, the Bridger-Teton National Forest is right in our backyard, and Jackson Hole is the place outdoor enthusiasts dream of. The area offers impressive wildlife experiences and mountain terrain, exquisite cuisine, world-class skiing and snowboarding, unparalleled art, and shopping experiences for anything your heart desires – Jackson Hole has it all. We actively encourage our team members to treat our community respectfully to protect our priceless resources and keep Wyoming WILD!


We RIDE together as a team in Wyoming.

  • Respect – Respect to ourselves, our guests, and our clients (USFS and NPS).
  • Integrity – Integrity means treating others as you wish to be treated.
  • Dedication – Dedication and understanding that RIDE takes time; it's worth it in the end, not just for you, but for all.
  • Encouragement – We positively encourage and lift our team up, always. We do not tear each other down.

If you're down to RIDE with us, we're down to RIDE with you! What that means is that we strive to be the best. We find solutions to challenges to continually improve and deliver exceptional results. We nurture each other and reach higher by being collaborative and team-oriented. We recognize that everyone has something to give and value each person's individuality and uniqueness. We celebrate creativity and innovation, and we embrace new experiences. We are heartfelt, genuine, warm, and present, and we have a genuine heart for hospitality and creating joy and happiness.



After an extensive acquisition of properties, we are ready to retake our position as one of Wyoming's best-loved tour operators. As a team member, you will enjoy a spirit of a place like no other. Possible career ladders within Aramark are limited only by your imagination and ability to reach your goals. Our successful team members share a passion for service and commitment to excellence. We are storytellers, story-makers, and pathfinders, delivering simple pleasures and creating incredible memories. If that philosophy feels right to you and you believe our approach aligns with your passions, please talk to us about becoming part of our family.


A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties are requirements and essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.


Parks & Destinations

Pursue adventure.

Surrounded by dedicated and adventurous co-workers, we can promise you’ll never have a dull day here. We know that no two customer experiences are the same, so we treat our jobs the same way. Whether you want to try new things season after season or put down roots in one home base, we’ve got you covered.

Learn More
  • Looking for a job
    right now?
    See where we're hiring.
    Search Jobs
  • The Civic 50 (2024) | Most Community-Minded Businesses
  • Handshake Early Talent Awards 2024 Winner
  • Readers' Choice | A Top 50 Employer 2024 | Careers & the disABLED
  • Equality 100 - Leader in LGBGQ+ Workplace Inclusion
  • 2023 DiversityInc Top 50 logo
  • Supplier Diversity badge
  • Diversity Inc. - Top Companies for Employee Resource Groups
  • Seramount - Best Company for Multicultural Women
  • Black Enterprise Best Companies for Diversity
  • Diversity MBA - Fifty out Front
  • Fortune - World’s Most Admired Companies
  • 2023 Disability Equality Index - Best Place to Work for Disability Inclusion