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Campground Host - Denali National Park

Denali National Park, AK

  • Food Service

  • Hourly and Seasonal

Job Description

Campground Hosts ensure campground users are knowledgeable of rules and regulations and to assist with assignment and placement of campers and tents in the appropriate campsite.
About Denali National Park:
Doyon/Aramark Joint Venture is the Denali National Park Concessionaire. Open May to September, our guests come to take in the majesty of Mount Denali, the highest point in North America. Our operation manages the transportation, retail, guest service and food and beverage concessions with our client; Park Service. The park welcomes over half a million visitors per year. By road, the area is 5 hours from Anchorage and 2 hours from Fairbanks. Buses traverse the 90-mile road daily throughout the warm summer months, allowing people to hike, view wildlife, climb, and camp.
 Job specific Environmental Aspects and Impacts will be communicated by Dept. Managers during EMS training. Environmental objectives and targets will be communicated by dept. managers for each dept. during EMS training.

Job Responsibilities

•    Provide courteous service and park information to park visitors in a method that ensures the exceptional guest services. 
•    Responsible for ensuring all restroom facilities exceed the high standards for cleanliness at all times.
•    Responsible for communicating all issues, including reservations, customer service and maintenance issues thru the appropriate channels and to ensure successful resolution occurs in a timely manner.
•    Establish and maintain positive working relationship with Maintenance, Clean Team, Reservations, Interpretive, Security and Transportation departments as needed.
•    Maintain good working relationship with National Park Service personnel.
•    Provide professional and courteous service to park visitors.
•    Provide general park information to visitors.
•    Custodial duties and/or grounds keeping duties.
•    You will be required to deep clean all comfort stations and/or SS once a day with periodic cleanings throughout the day and including general maintenance to maintain cleanliness standards.
•    Daily inspections of restrooms for cleanliness, maintenance issues and proper stocking of products to include toilet tissue and paper towels.
•    High level awareness of needed supplies and maintenance problems.
•    Assist campers with checking in and checking out in a timely manner.
•    Monitor for appropriate use of the facilities by visitors (ie. Proper food storage, pets are left unattended or left off-leash, keeping quiet hours, too many people/vehicles in a site, etc.).
•    Report deficiencies, hazardous or unsafe conditions immediately to the appropriate department.
•    Maximize use of the campsites as to the appropriate sized vehicle for specific sites.
•    Perform other duties and projects as assigned; light-duty maintenance including, but not limited to: Painting Shoveling/raking Clean/Repair Sloan/flush valves as needed in comfort stations
•    Sweep gravel off of paved intersections and entrances
•    Repair minor water leaks if capable (tighten fittings, valves, etc.)
•    Must be flexible with work shifts and days to cover for other Campground Hosts when time off is needed.
•    Monitor trash cans, dumpsters, recyclable containers and food lockers for proper use and capacity.
•    Take corrective action to ensure visitor and employee safety is maintained
•    May contact security or law enforcement personnel to address rule & regulation violations.
•    Employee is responsible for knowing the environmental aspects and associated impacts of their job position.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

•    Previous guest services experience required
•    Previous cash handling experience preferred
•    Demonstrates excellent customer service skills
•    Demonstrates interpersonal and communication skills, both verbal and written
•    Demonstrate organizational skills, accuracy, and attention to detail

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on FacebookInstagram and Twitter.

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