Concessions Director - Texas State University Dining

Job Description

Aramark Collegiate Hospitality is seeking a Concessions Director to lead our food & beverage operations for athletic events.

In this role, you’ll be responsible for developing and executing innovative concessions strategies that deliver exceptional experiences for fans and guests. You’ll oversee all aspects of dining operations where customers order prepared foods from a menu, ensuring quality, efficiency, and customer satisfaction.

Job Responsibilities

Leadership

• Lead, mentor, engage, and develop teams to maximize their contributions, including recruiting, assessing, training, coaching, and managing performance.
• Ensure food services appropriately connect to the Executional Framework.
• Coach employees by creating a shared understanding of what needs to be achieved and how to execute effectively.
• Ensure safety and sanitation standards are upheld in all operations.

Client Relationship

• Develop and maintain effective client and customer rapport to support a mutually beneficial business relationship.
• Demonstrate excellent customer service using Aramark’s standard model.
• Identify client needs and communicate operational progress clearly and effectively.

Financial Performance

• Adopt Aramark processes and systems.
• Build revenue and manage budgets, including cost controls for food, beverage, and labor.
• Ensure the completion and maintenance of P&L statements.
• Achieve food and labor targets; manage resources to ensure quality and cost control within budgetary guidelines.

Productivity

• Implement and maintain Aramark’s agenda for labor and food initiatives.
• Create value through efficient operations, appropriate cost controls, and effective profit management.
• Ensure full compliance with Operational Excellence fundamentals, including food and labor.
• Direct and oversee operations related to production, distribution, and food service.

Compliance

• Maintain a safe and healthy environment for clients, customers, and employees.
• Comply with all applicable policies, rules, and regulations, including but not limited to those relating to safety, health, and wage and hour requirements.

At Aramark, developing new skills and doing what it takes to get the job done makes a positive impact for both employees and customers. Job duties may change or new responsibilities may be assigned without formal notice to meet business needs.

Qualifications

• Requires at least 4 years' experience in food & beverage operation
• 3-5 years in a management role
• Bachelor's degree or equivalent experience required.
• Ability to work an event base schedule which will include weekends, evenings and holidays

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.