Marketing Manager - Amtrak Culinary Programs

Position

Job Description

As the Marketing Manager – Culinary Programs, you will serve at the intersection of culinary innovation, brand storytelling, and guest experience, partnering directly with Amtrak and Aramark’s culinary, operations, and marketing leaders. Your work will be seen, felt, and experienced by millions of guests traveling throughout the United States.

This is a rare opportunity to shape the future of on-board dining for one of the most recognized transportation brands in the United States. You will help bring food programs to life through compelling visuals, menus, signage, digital content, and storytelling, translating consumer insights and culinary vision into clear, engaging customer-facing experiences. This position will influence how guests experience food on one of the most traveled rail networks in the country, while leveraging the full scale, creativity, and resources of Aramark.

Backed by Aramark’s global culinary expertise and operational scale, this role blends creative marketing, food, brand, and guest experience on a national scale, with direct ownership over how millions of travelers experience on-board dining. with real-world execution.

Why You'll Love The Role

This role is built for someone who believes food is culture, experience, and brand, not just product. You will help define how millions of guests experience dining on one of the most recognizable rail networks in the country, partnering directly with chefs and operators to turn culinary ideas into tangible, guest-facing moments.

With the scale of Aramark behind you and the visibility of the Amtrak platform in front of you, your work will shape menus, storytelling, and experiences that are executed daily, not theorized. If you are driven by food, energized by collaboration, and ready to see your ideas come to life at scale, this role offers a rare opportunity to leave a visible, lasting mark on a national culinary program.

This role offers meaningful exposure to senior Aramark and Amtrak leadership, with clear pathways into broader culinary, brand, or enterprise marketing leadership roles.

Compensation: This role offers a competitive salary aligned with senior-level marketing roles, comprehensive benefits, and strong long-term growth potential.

Job Responsibilities

• Bring Culinary Concepts to Life
  • Drive menu innovation, product storytelling, and First Class culinary experiences across Amtrak’s Food & Beverage operation.
  • Translate culinary vision into menus, signage, service guides, digital boards, videos, and promotional materials.

     

• Lead Integrated Marketing Execution
  • Develop and execute marketing materials, presentations, and client-facing collateral that elevate program visibility and guest engagement.
  • Partner on campaign development, seasonal promotions, limited-time offers (LTOs), and new program launches.
  • Work across physical and digital guest touchpoints including on-board digital menu boards, print collateral, video content, promotional campaigns, and emerging experiential formats.

     

• Partner Across a Broad Stakeholder Network
  • Collaborate closely with Culinary Development Chefs, Operations, Supply Chain, and the Business Resource Center (BRC) to ensure accuracy, alignment, and scalability.
  • Build strong working relationships with Amtrak Marketing, external chefs, restaurant collaborators, and brand partners.

     

• Turn Insights into Impact
  • Analyze consumer insights, regional and NEC dining trends, and competitive landscapes to inform menus, signage, and guest communications.
  • Lead trend research across food, beverage, design, and hospitality.

     

• Drive Clarity and Consistency
  • Prepare and deliver polished presentations for Amtrak stakeholders, including menu previews, promotional updates, and program summaries.
  • Manage timelines, track deliverables, and coordinate multiple workstreams simultaneously

Success in this role means launching compelling culinary programs that are clearly communicated, operationally executable, and consistently experienced by guests across the network.

Qualifications

• 5+ years of experience in a marketing role within foodservice or hospitality
• Proven experience working directly with culinary teams and understanding how to bring food concepts to market.
• Experience in airline catering or flight kitchen environments is a strong plus.
• Strong project management skills with the ability to manage detailed timelines and multiple priorities.
• Exceptional written, verbal, and presentation communication skills.
• Comfort operating in a highly matrixed, cross-functional environment.
• Strong understanding of menu design, regional and NEC food trends, and the current restaurant landscape.
• Working knowledge of product costing, scalability, and operational feasibility in high-volume environments.
• Travel throughout the Northeast Corridor is a core part of the role, providing direct exposure to on-board service, culinary execution, and the guest journey.
• Valid driver’s license and vehicle 
• Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.