Retail Supervisor - Glen Cove Inn (Pikes Peak)

Job Details

Position Type: 

Year-Round, Full-Time (weather permitting) 

Operating Season on Pikes Peak:  

Friday before Memorial Day through Labor Day 

Summer Schedule:  

3-4-4-3 rotation (10:00 AM – 8:00 PM) with Wednesdays as a rotating day off 

Winter Schedule: 

5 days a week, hours vary depending on weather 

Location:  

Glen Cove Inn, Pikes Peak 

Job Description: 

Aramark Destinations is seeking two dependable, hands-on Retail Supervisors for Glen Cove Inn, a high-altitude stop on the Pikes Peak Highway. This year-round position is ideal for someone who thrives in dynamic environments, enjoys guest interaction, and is physically prepared for the demands of operating at 11,000 feet in elevation. 

Supervisors will oversee retail operations and support food and warehouse functions in a fast-paced setting, working a late shift from 10:00 AM to 8:00 PM on a rotating 3-4-4-3 schedule. This role requires frequent movement up and down stairs while lifting boxes weighing up to 50 lbs. 

Due to access restrictions at Glen Cove, personal vehicles are not permitted. Supervisors must have a clean driving record to operate company vehicles up and down the mountain. Additionally, employees should be aware that during the harsh winter months, weather-related call-offs will occur, depending on road and safety conditions. 

Aramark’s Hospitality Culture: 

Our culture of hospitality is the foundation of everything we do. It reflects our commitment to serving with empathy and compassion and our deep-rooted desire to exceed expectations. Hospitality is our rallying cry. Creating experiences that matter is our passion.  

HOUSING NOT AVAILABLE

Compensation Data

COMPENSATION: The hourly rate for this position is $22.58 to $22.58. If both numbers are the same, that is the amount that Aramark expects to offer.  This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.​

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BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.   Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.  Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.  For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation.  ​

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There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.

Job Responsibilities

• Lead daily retail operations including opening/closing, stocking, and merchandising 
• Supervise retail staff and ensure exceptional customer service is delivered consistently 
• Handle cash and POS transactions in accordance with Aramark’s Cash Handling policies 
• Transport inventory and supplies up and down stairs and assist with restocking 
• Coordinate inventory requisitions and warehouse deliveries 
• Maintain a clean and orderly retail and shared back-of-house environment 
• Ensure all product displays follow company standards and planograms 
• Support kitchen and food staff during peak traffic when needed 
• Conduct cycle counts, manage vouchers, and maintain inventory accuracy 
• Provide training, support, and feedback to team members 

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. To meet our commitments, job duties may change, or new ones may be assigned, without formal notice. 

Required Qualifications

• Minimum 1 year of experience in retail or team leadership roles 
• Clean driving record and ability to drive Aramark vehicles (required for site access) 
• Able to carry 50 lbs. and go up/downstairs frequently in a high-altitude environment 
• Comfortable working weekends, holidays, and rotating shifts 
• Strong organizational, communication, and multitasking skills 
• Experience with POS systems and inventory management 

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).  

Preferred Qualifications

• Experience in outdoor tourism, hospitality, or mountain-based operations 

• Familiarity with Aramark policies and retail procedures 

• Background in food-adjacent or hybrid kitchen/retail environments 

Education

Site-Specific Information – Glen Cove Inn Gift Shop 

At over 11,000 feet along the historic Pikes Peak Highway, Glen Cove Inn serves as a nostalgic stop for tourists and locals alike, featuring a casual “greasy spoon” kitchen and a vibrant gift shop. This location offers both high guest volume in the summer and a quieter, but rugged, winter season. 

Because personal vehicles are not permitted, Retail Supervisors must be eligible to operate Aramark-provided vehicles. Weather-related call-offs may occur during the winter season based on road and mountain conditions. 

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.