Operational Excellence Manager, Product & Supplier Partnerships

Job Description

The Operational Excellence (OpX) Business Process Manager, Product and Supplier Partnerships, is a critical role in Refreshment Services that contributes to our customer satisfaction, operational efficiency and growth goals. This role enables and supports positive client experiences by focusing on strong vendor management skills and detailed product data analysis. This position will interact with all levels of the organization and support center-led strategies with decentralized execution across the North America Operations. The OpX Business Process Manager, Products and Supplier Partnerships, will report to the Director, Operational Excellence – Business Process.

Position is based at Aramark’s headquarters in Philadelphia, PA, to allow for routine OpX Team and stakeholder collaboration.

Job Responsibilities

• Conducts detailed analyses supporting product cost modeling and product life cycle to optimize supply chain programs to maximize efficiency and profitability.
• Investigates problems, finds root causes, develops solutions and executes plans related to our various product and supply chain initiatives.
• Provides analytical support for projects related to process improvements and enhancements, as well as new business opportunities and proposals.
• Identifies incentive and SKU compliance opportunities, partners with field leadership, marketing, suppliers and/or Aramark Supply Chain to implement.
• Responsible for developing timely and concise field communications regarding discontinued products, out-of-stock issues, operating guidelines, packaging changes, price changes, cost opportunities and other changes requiring operational awareness or action.
• Develops and maintains expert business knowledge of the applications, processes, and data management requirements supporting product distribution and sale.
• Partners closely with Aramark Global Supply Chain and supplier partners to resolve issues, identify efficiencies and optimize product profitability.

Qualifications

• Bachelor's Degree in business, supply chain, operations management, economics, engineering or related experience.
• 5+ yrs. experience in a supply chain function, order management, or operations role with experience in data gathering using ERP and data warehouse management tools.
• Solid verbal and written communication skills; ability to articulate complex issues in a concise and logical manner.
• Proven success in evaluating complex, multi-factor problems and data sets, identifying solution(s) and providing recommendation(s) to stakeholders.
• Strong analytical skills with the ability to develop business cases and financial models. Ability to understand financial analysis and implications related to contracts and suppliers.
• Intermediate MS Excel with Microsoft Office skills strongly preferred.
• Passion and commitment to customer service.

#FS-150

Additional Qualifications

• Ability to adapt and support a dynamic work environment.
• Category management experience is preferred.
• Able to independently manage multiple responsibilities and priorities; and deliver against strict deadlines. 
• Ability to travel up 10-15% for on-site support.
• Effective collaborator across a broad cross-functional team and advocate for the goals of the organization.

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.