Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World’s Most Ethical Companies by the Ethisphere Institute. Learn more at www.aramark.com or connect with us on Facebook and Twitter.
Aramark’s leisure group specializes in lodging, recreation, conference centers and meeting services. The scope of our operations includes lodging, conference and meeting space, houseboats and other marine activities, retail merchandise, casual and fine dining experiences, and interpretive tours in some of this country's most pristine protected lands and national parks. We have been active partners with the National Park Service for over 20 years, providing high-quality visitor services in numerous locations across the United States. We are one of the nation’s leading managers of conference centers with a strong focus on customer experience. We are considered a premier provider of professional services by clients and competition alike, committed to providing high-quality recreation, hospitality and authentic experiences to clients and visitors from all over the world.
Position Summary: Front Desk Clerks are the first line of communication for guests and tour directors. The Front Desk is the hub of all communication for the property. Front Desk Clerks establish a welcoming atmosphere from the minute a guest arrives at an Aramark location. Front Desk Clerks are attentive and always willing to answer questions and resolve guest issues, communicate guest needs to other departments, reserve rooms and tour activities on the property management system. This position requires individuals with a high attention to detail, a strong dedication to customer service and a positive and friendly attitude.
Status and Scope: Reports to Front Desk Manager
Position requires a strong customer service focus, strong communication skills, and a positive attitude. Must be able to work efficiently and be prepared to help wherever needed.
Equipment Used: Computer, Fax, Calculator, Printer, POS System, Photocopier
Travel Requirements: Little or No Travel (>10%)
Lifting Requirements: SEDENTARY - Lifting up to 10 pounds maximum and occasionally lifting and/or carrying small items (files, manuals, binders)
Physical Requirements: BENDING OCCASIONAL KEYING/FINGERING CONSTANT HEARING CONSTANT REACHING FREQUENT SEEING CONSTANT SPEAKING CONSTANT STANDING CONSTANT WALKING CONSTANT LIFTING OCCASIONAL