Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World’s Most Ethical Companies by the Ethisphere Institute. Learn more at www.aramark.com or connect with us on Facebook and Twitter.
Aramark’s leisure group specializes in lodging, recreation, conference centers and meeting services. The scope of our operations includes lodging, conference and meeting space, houseboats and other marine activities, retail merchandise, casual and fine dining experiences, and interpretive tours in some of this country's most pristine protected lands and national parks. We have been active partners with the National Park Service for over 20 years, providing high-quality visitor services in numerous locations across the United States. We are one of the nation’s leading managers of conference centers with a strong focus on customer experience. We are considered a premier provider of professional services by clients and competition alike, committed to providing high-quality recreation, hospitality and authentic experiences to clients and visitors from all over the world.
Position Summary: This catering position encompasses all aspects of catering but not limited to: Serving/bartending on the Canyon Princess Food & Beverage Boat, events on the lawn, weddings, chef-on-board excursions.
ESSENTIAL RESPONSIBILITES: List the principle on-going responsibilities that are necessary to accomplish the purpose of the job.
Responsible for set-up and breakdown of all items transferred into and out of designated locations
Follow all policies and procedures according to Aramark standard operating procedures
Sets-up, organizes, maintains, and closes the restaurant or banquet functions ensuring that areas are stocked and cleaned.
Service customers in a quick and professional manner
Accurately inventory and record all product (in or out)
Dependable and timely attendance record in proper uniform
Ability to build relationships with guests and coworker
Exhibit and practice the highest level of guest service skills
Ambitious and willing to accept change, new procedures, and constructive comments
Ability to coordinate multiple tasks, meet production/service time schedules, and adapt to necessary and unforeseen changes
Demonstrates consistent professionalism in the execution of daily assignments
Checks with Manager for assigned dining room station, opening side work, and closing side work duties. Assist Catering Manager/Supervisor in all duties as directed
Reports to line-up for review of the day’s activities, groups in house, and menus.
Moves quickly with good balance carrying up to 20 lb. on a tray; might have to go up and down stairs.
Converses with guests, makes suggestions, and answers questions regarding food and beverages constantly.
Clears and re-sets tables constantly.
Maintains cleanliness of tables at all times - clearing empty glassware, plates, etc.
Maintains full knowledge of menu items and specials.
Rings all food and beverage items into the Micros computer accurately at all times.
Participates in proper sanitation and food handling procedures.
Maintains full knowledge of service standards.
Follows the Aramark Business Conduct Policy.
Must be T.I.P’s certified and follow all rules and guidelines set forth for ensuring responsible beverage service.
Performs all other duties as assigned by Manager or Supervisor
STATUS AND SCOPE:
Reports to Food & Beverage Manager and/or Catering Manager
Develop work partnership with Food & Beverage Supervisors
Position requires a strong guest service focus, strong communication skills and a positive attitude
Must be able to work efficiently – prepared to help wherever needed
USE OF EQUIPMENT:
SMS Management System
Microsoft Office Software
TRAVEL REQUIREMENTS: Little or no travel required (less than 10%)
LIFTING REQUIREMENTS: HEAVY Lifting 100 pounds maximum with frequent lifting and/or carrying objects up to 50 pounds