Retail Sales Lead Worker - UMPC Lemieux Sports Complex

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Cranberry Township, PA US
Worker Type :
Hourly and Seasonal
Posted Date:
2/6/2018 4:32:39 PM
Work Type:
Line of Business:
Food - Sports & Entertainment

About Aramark 
Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World’s Most Ethical Companies by the Ethisphere Institute. Learn more at or connect with us on Facebook and Twitter.


Retail Supervisor


Position Summary: Under the direction of the Retail Manager, the Retail Supervisor is responsible for the day to day operations of the PensGear location in the UPMC Lemieux Sports Complex. 
Essential Functions:

  • Responsible for opening and closing the retail location according to expectations of the Retail Manager
  • Assigns daily tasks to staff and ensures that the tasks are performed correctly and in a timely manner while maintaining high standards of customer service. 
  • Oversees the moving of incoming merchandise to retail office, storage area(s) and/or display floor.
  • Ensures correct pricing on all products on the floor.
  • Greets customers as they enter and leave the location
  • Maintains customer service standards.
  • Cashiers when necessary to expedite the processing of guest’s purchasing.
  • Responsible for the recording of damaged merchandise.
  • Merchandises the floor for maximum sale of all products.
  • Works with team members to facilitate the stocking of the floor with appropriate levels of merchandise.
  • Communicates with Retail Manager to insure that all received products are placed on the retail floor as soon as possible.
  • Responsible for cash handling, safe verifications, preparing deposits
  • Follow through with information to team members on new products, special promotions, or prodecures
  • Work with General Manager and Retail Manager to utilize complete productivity on the floor at all times.
  • Interacts with customer for possible merchandising opportunities.
  • Maintains a professional appearance
  • Assists with quarterly physical inventory
  • Full understanding of the point of sale system
  • Trains new hires on POS system and job responsibilities
  • Follows ARAMARK policies and procedures and safety policies.
  • Must be available nights, and/or weekends.
  • Additional tasks and responsibilities may be assigned at the discretion of the Retail Manager.



Required Qualifications:

  • Great customer service and communication skills

  • Strong leadership skills

  • Time management, organization, and multi-tasking skills

  • Ability to work successfully in a team environment promote team work

  • Ability to manage people and have accountability for company assets

  • Ability to work in a fast-paced environment and effectively use problem solving and decision making skills

  • Basic computer skills and ability to quickly learn new technology systems

  • Previous supervisory experience

Desired Qualifications:

  • 1 year of supervisory experience

  • Retail Experience Preferred

  • High school education or equivalent

  • Interest in self development and desire to learn



Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran

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