Cocktail Server - Yosemite (Big Trees Lodge Summer 2018)

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Location:
Fresno, CA US
Worker Type :
Hourly and Seasonal
Services:
Food
Posted Date:
2/5/2018 5:24:39 PM
Category:
Food Services
Work Type:
Fulltime-Regular
Line of Business:
Leisure
ID:
158148
Overview:

About Aramark 
Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World’s Most Ethical Companies by the Ethisphere Institute. Learn more at www.aramark.com or connect with us on Facebook and Twitter.



Description:

Position Summary: Cocktail Servers serve food, mixed drinks and pour wine, beer and other beverages both alcoholic and non-alcoholic. Cocktail Servers serve all drinks quickly and accurately ensuring no waste. This position requires individuals with a high attention to detail, accurate cashier skills, and a strong dedication to customer service along with a positive and friendly attitude.

Essential Functions:
• Greet all guests as they enter the bar in a timely manner, delivering exemplary customer service
• Your uniform must be clean and proper nonskid/slip shoes are required
• Follow proper time clock procedures. Be sure to “swipe in and swipe out” accordingly
• Record accurate Food and Beverage orders and input into Micros Touch POS Systems
• Maintain a strong working knowledge of restaurant menu and daily specials and be able to give full descriptions of food and beverage items and know full product details including allergy information
• Maintain a watch for underage patrons by checking the identification of customers to ensure they meet alcohol legal age requirements
• Take and serve orders from guests both food and drinks
• Serve wine and draught or bottled beer and other alcoholic and non-alcoholic beverages
• Ensure accurate portion control
• Arrange bottles and glasses to make an attractive display
• Maintain daily side work ensuring any required logs are completed in a timely manner
• Set and clear tables
• Must be able to develop strong cashier skills - handling cash, traveler's checks and credit cards in a safe and accurate manner
• Must be proficient in counting money and providing guests with change whenever needed.
• Able to count and balance working bank
• Must be proficient in counting money and providing guests with change whenever needed.
• Able to count and balance working bank
• Enforce the employee “Two Drink Maximum””
• Ensure a clean and a pleasant atmosphere of bar area at all times.
• Maintain cleanliness and product standards and ensure all trash is correctly disposed of
• Maintain a positive attitude in high stress situations
• Go the extra mile and follow through to ensure guest satisfaction
• Must be able to work with diverse populations in a supportive and positive manner
• Diplomatically handle guest complaints, always polite and maintaining a professional manner
• May be required to train other employees, educating them on alcohol and wine knowledge and other aspects of the role
• Must be flexible and willing to work a varied schedule
• Will occasionally be required to work special functions outside of the bar area
• Report to work in proper uniform Follow all safety, security, energy, and emergency policies
• Know and Abide by all state liquor laws
• Other duties as assigned
Status and Scope: Reports to Food and Beverage Manager



Qualifications:
  • Prior Barback experience preferred.  
  • Must be able to work quickly in a fast-paced environment and be a self-motivator.  
  • Will spend majority of time walking, lifting, bending, stooping, pushing and carrying.
  • Must be able to lift 131 pounds (full keg).
  • Must be able to spend entire shift on their feet.
  • Must be TEAM certified or obtain TEAM certification in probationary period. 



Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran

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