Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World’s Most Ethical Companies by the Ethisphere Institute. Learn more at www.aramark.com or connect with us on Facebook and Twitter.
Job Summary - This role is a key member of the Business Resource Center (BRC), Aramark’s in house team focused on the development and delivery of high quality sales communication. We support the global salesforce’s efforts to drive growth and win record levels of new business. The team is creative, collaborative and dedicated to fueling the growth of the company. The BRC is based in the historic Wanamaker building at headquarters in Philadelphia, PA.
Capture Managers are the day to day relationship facilitators between Sales Leadership, a group of Proposal Managers, a project engagement team and the Business Resource Center (BRC). They are the glue that leads the team that holds together the successful development and delivery of our responses to Requests for Proposals (RFP, RFI, RFQ) and additional sales documents including, but not limited to, presentations, tour books, brochures, and menus.
Our best Capture Managers excel in developing strong relationships with their internal clients, facilitating effective communication, project managing, and adhering to proven work processes. They are champions of process and work plans. Obsessed with meeting the details of the bid schedule, they exhibit a high sense of urgency and support their projects as they deliver high quality documents. They work well independently and in a team setting.
Capture Managers are responsible for resources, planning and scheduling. A key function of the Capture Manager is to assure that the team is equipped to build winning proposal documents. The Manager ensures that all processes are current and looks critically at each step to propose and implement continual improvements.
They will also present win strategy at the proposal kick-off meeting. Coordinate the technical proposal resources (SMEs & Writers) as needed. Review final bid materials with Seller
Core Job Duties/Responsibilities
Leadership – Primary duties consists of driving opportunity from capture decision to contract award, assisting with bid strategies and overseeing the development of the technical proposals, management and cost strategies and associated proposal volumes. Individual is responsible for aiding the Director or Business Development/Director of Strategic Development with shaping the RFP and identifying strengths and weaknesses of the organization in pursuit of the opportunity. The Capture Manager is also responsible for determining the most likely requirements to successfully win an opportunity to include development and articulation of the solutions required, win strategies, themes and discriminators. Individual must be able to clearly communicate these to both sales executives and the proposal team. The Capture Manager is responsible for the development, implementation and management of the capture plan and work plan and associated strategy into the proposal end product and corporate offering.
Additional Position Duties/Responsibilities (This section should be used to describe additional job responsibilities for example location specific job duties/responsibilities or regulatory requirements.)
Core Job Qualifications
Additional Qualifications (This section should be used to list additional qualifications for example required certifications.)