Catering Supervisor - College of Charleston-Dining Services

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Location:
Charleston, SC US
Worker Type :
Hourly and Seasonal
Services:
Food
Posted Date:
12/19/2017 10:26:32 AM
Category:
Food Services
Work Type:
Fulltime-Regular
Line of Business:
Food - Higher Education
ID:
148948
Overview:

Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World’s Most Ethical Companies by the Ethisphere Institute. Learn more at www.aramark.com or connect with us on Facebook and Twitter.

 



Description:

Position Summary: The Catering and Premium Services Lead Worker is responsible for the oversight or delegation of responsibilities within catering and/or other premium services operations. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs. 

 

Essential Functions:

  • Schedules and assigns daily work assignments within a premium services operation
  • Oversees the completion of tasks within a catering, restaurant, or suites environment
  • Trains and guides staff on job duties, proper food safety and sanitation, customer service, etc.
  • Sets up work areas according to guest/client requests, banquet event orders, Aramark standards, etc.
  • Ensures service areas are maintained including replenishment of product, cleanliness, etc.
  • Provides excellent customer service, anticipating guests’ needs
  • Maintains a positive attitude towards guests, customers, clients, co-workers, etc.
  • Adheres to Aramark safety policies and procedures including proper food safety and sanitation
  • Ensures security of company assets
  • Other duties and tasks as assigned by manager

 



Qualifications:
  • Previous experience as a supervisor in a related role preferred
  • Previous experience as a server or in a food service role required
  • Demonstrates excellent customer service skills
  • Demonstrates excellent communication and interpersonal skills, both written and verbal
  • Requires ability to work independently with limited supervision
  • Working knowledge of food safety principles and procedures
  • Must be able to obtain a food safety certification
  • Requires constant standing and walking
  • Requires frequent lifting of up to 25 lbs.
  • Requires occasional lifting of up to 50 lbs.
  • Must be available to work flexible hours including evenings and weekends

Required Qualifications

 

• Valid Driver’s License and ability to drive company vehicles
• Previous experience as a server in a food service role required
• Demonstrates excellent customer service, communication, time management and organization skills
• Working knowledge of food safety principles and procedures
• Must be able to obtain a food safety certification
• Requires constant standing and walking
• Requires frequent lifting of up to 25 lbs.
• Requires occasional lifting of up to 50 lbs.
• Exhibit and practice the highest level of guest satisfaction skills
• Willing to accept change, new procedures, and constructive comments
• Ability to build relationships with guests and co-workers
• Demonstrated organizational skills to improve efficiency
• Ability to coordinate multiple tasks, meet production/service time schedules, and adapt to necessary and unforeseen changes
• Demonstrate consistent professionalism in the execution of daily assignments
• Must be able to effectively communicate and understand directions
• Must be able to understand safety rules, ARAMARK Alcohol Regulations, operating and maintenance instructions and procedures
• Must be willing to perform a variety of tasks as assigned
• Must be available to work flexible hours including evenings and weekends
• Basic computer skills and ability to quickly learn new technology systems
• Ability to manage people and have accountability for company assets
• Successful completion of the Aramark Hourly Food Handlers training within the first 30 days of employment
• Must be willing to follow all Aramark Safety Standards
• Courtesy and tact in dealing with guests, co-workers, as well as others in the college community

 

Desired Qualifications:


• Previous experience as a supervisor in a related role preferred
• ServSafe Certified
• TIPS Trained

 

Work Environment:

 

  • Most often works in Front of House.
  • Requires lifting/transporting hot food items all over campus and some locations off campus.
  • Ability to work inside kitchen area.
  • Interact with heated equipment, steam, loud noise, chemicals and other at risk conditions.
  • Involves repetitive motion.

 




Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran

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