Route Operations Manager - AUS

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Baltimore, MD US
Worker Type :
Posted Date:
12/11/2017 1:25:56 PM
Work Type:
Line of Business:
Uniform Services

About Aramark
Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World’s Most Ethical Companies by the Ethisphere Institute. Learn more at or connect with us on Facebook and Twitter.


Aramark Uniform Services (AUS) provides uniforms and related products to more than 400,000 customers nationwide, in virtually every industry.  From designing and manufacturing to laundering and delivering, AUS works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity.  AUS operates from over 200 locations nationwide. 



  • Recruit, hire, train, and develop Route Sales employees
  • Proactively follow up on accounts in jeopardy and lost accounts
  • Perform daily route check-in, weekly route observations, and truck audits as necessary
  • Approve credits, soil counts and all orders
  • Maintain coordination with production department to resolve shortages and other production related opportunities
  • Aid in conducting evaluations of staff to provide feedback on their overall performance, growth and customer service skills
  • Maintain satisfactory Market Center targets for cost controls and growth
  • Ensure timely new account installations and maintain customer satisfaction
  • Coordinate and execute contract renewals through Route Sales Employees


  • High School Diploma or equivalent; Bachelor’s Degree preferred
  • Operate a Step Van or similar vehicle
  • Previous P&L accountability and/or Contract-Managed service experience preferred
  • Solid computer skills including working knowledge of MS Office software
  • Open to relocation for advancement opportunities
  • Must be able to frequently lift and maneuver up to 50 pounds and occasionally up to 100 pounds, as well as load/unload product from a truck without assistance
  • Successful completion of Criminal Background, Motor Vehicle Record, and Drug Screen checks


Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran

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