Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World’s Most Ethical Companies by the Ethisphere Institute. Learn more at www.aramark.com or connect with us on Facebook and Twitter.
Aramark’s leisure group specializes in lodging, recreation, conference centers and meeting services. The scope of our operations includes lodging, conference and meeting space, houseboats and other marine activities, retail merchandise, casual and fine dining experiences, and interpretive tours in some of this country's most pristine protected lands and national parks. We have been active partners with the National Park Service for over 20 years, providing high-quality visitor services in numerous locations across the United States. We are one of the nation’s leading managers of conference centers with a strong focus on customer experience. We are considered a premier provider of professional services by clients and competition alike, committed to providing high-quality recreation, hospitality and authentic experiences to clients and visitors from all over the world.
Position Summary: Provide guests with an entertaining and enjoyable dining experience at a catered event. Anticipate guests needs, ensure guests are provided with food and /or beverages in a timely manner. Set banquet tables, including buffet tables, decorate, serve and clear tables; provide general food/beverage service for special events to include meeting rooms, break services, plated events, buffet events, receptions, tastings and any other caterered service requested by the guest; support positive employee morale, and provide excellent guest serviceto the client, guests and co-workers. Essential Functions:
•Greet guests immediately as they arrive at their tables •Carry on shoulder 10 meals of tray service in order to deliver and serve food and beverages to the entire table •Work with bartenders in order to process drinks orders •Provide Service and Bussing to tables assigned •Maintain positive attitude in high stress situations •Go the extra mile and follow through to ensure guest satisfaction •Must be able to work with diverse populations in a supportive and positive manner •Diplomatically handle guest complaints/questions – always be polite and maintain a professional manner •May be required to train other employees, educating them on table sets and other aspects of the role •The server will work at banquets and special functions – serving and keeping food & beverage areas stocked •The server will be required to prepare banquet facilities by setting up and breaking buffets. •May be required to set up china, glassware and place settings •Must be flexible and willing to work a varied schedule •Know and abide by all state liquor laws •Other duties as assigned •Know and comply with all company policies and procedures regarding safety, security, emergencies and energy •Report to work on time and in complete uniform •Must have valid Food Handler Card and OLCC card •Status and Scope: •Reports to the Catering Manager •Position requires a strong customer service focus, strong communication skills and a positive attitude •Must be able to work efficiently – prepared to help wherever needed •Must have the ability to , push/pull, lift food trays up to 50lbs
Calculator, Printer, POS System, Hand Truck, Computer
Travel Requirements: Little or No Travel (>10%)
MEDIUM - Lifting 50 pounds maximum with frequent lifting and/or carrying objects weighing up to 25 pounds.
Physical Requirements: BENDING CONSTANT