Receptionist - Citigroup - Elk Grove

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Location:
Elk Grove Village, IL US
Worker Type :
Hourly and Seasonal
Services:
Corporate
Posted Date:
12/7/2017 4:27:00 PM
Category:
Culinary
Work Type:
Fulltime-Regular
Line of Business:
Business Dining
ID:
147817
Overview:

About Aramark 
Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World’s Most Ethical Companies by the Ethisphere Institute. Learn more at www.aramark.com or connect with us on Facebook and Twitter.



Description:

Job Summary: Welcome and accommodate guests and staff in an efficient and courteous manner. Answers external and internal telephone calls taking and delivering messages as needed. 

 

Responsibilities/Essential Functions:

 

  • After training, must display a working knowledge of the emergency procedures so that employee and guest safety will be insured.
  • Utilizes the radio/paging internal communication system used throughout the facility.
  • Performs registration functions, i.e. conference/meeting attendee lists for security, printing of name badges & tents, printing daily meeting/event list for the front desk and security, welcoming and checking in visitors
  • Confirm meetings & head-counts as needed
  • Greet and escort visitors as needed
  • Guest orientation of the local area
  • Assist with the registration process for various conferences and meetings as needed
  • Update data board with meeting information and any announcements
  • Restocking of business center supplies and meeting room caddy supplies - notifying manager when orders need to be placed
  • Proper telephone service techniques and operation
  • Handling of Aramark and meeting attendee mail, messages and special deliveries.
  • Coordinate reservations for guest transportation
  • Handle luggage storage for guests
  • Assist all guests in any way possible
  • Assist with other financial and reporting tasks
  • Participation in Quality Assurance Programs that includes compliance with conference service specifications
  • Communicate closely with all departments to ensure a seamless guest experience
  • Perform any or all other duties as assigned by management
  • Active departmental participation in training programs as directed by manager

  • Follow all Policies and Procedures.

 

 

 



Qualifications:

Minimum Education:

  •  High School diploma or equivalent.

 

Minimum Experience:

  • Minimum of two years experience in customer service

 

Minimum Skills/Abilities:

  • Must have the availability to work flexible hours (early mornings and evenings) based on the meeting demands 
  • In the event of inclement weather, will be required to remain on site and on duty until replaced. 
  • Strong reading and writing skills
  • Ability to work independently
  • Able to clearly speak English
  • Strong Computer/Microsoft office skills required

 

Certification/Licensure:

  • Driver's License

 




Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran

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