Guest Services Worker - Yosemite Ski & Snowboard Area (Yosemite)

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Location:
Fresno, CA US
Worker Type :
Hourly and Seasonal
Services:
Food
Posted Date:
10/19/2017 12:22:47 PM
Category:
Food Services
Work Type:
Fulltime-Regular
Line of Business:
Leisure
ID:
142420
Overview:

About Aramark 
Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World’s Most Ethical Companies by the Ethisphere Institute. Learn more at www.aramark.com or connect with us on Facebook and Twitter.



Description:

Nordic Ski Fitter

 

Position Summary: Assists Cross Country (Nordic) Center guests with rental equipment trail information and supervises the tubing hill.

Essential Functions:

  • Greet all guests upon their arrival in the Badger Pass Cross Country Center
  • Assist guests with selecting the type, size, and use of the various equipment for proper fit
  • Responsible for becoming familiar with cross-country skiing and all rental equipment available at the Cross-Country Ski Center
  • Provide accurate information to guests regarding equipment and trails
  • Communicate Cross-country ski programs to all guests
  • Monitor the tubing area for safety and rule compliance
  • Shovel snow and other physical work as needed
  • Effectively communicate with guests to ensure all guests receive prompt and courteous service
  • Maintain a positive attitude in high stress situations
  • Go the extra mile and follow through to ensure guest satisfaction
  • Must be able to work with diverse populations in a supportive and positive manner
  • Diplomatically handle guest complaints, always polite and maintaining a professional manner
  • Must be flexible and willing to work a varied schedule
  • Other duties as assigned

 



Qualifications:

 

Qualifications:

  • Knowledgeable of Cross-Country (Nordic) skiing

  • Must be able to work independently

  • Can read, write, understand and clearly speak English.

  • 1-2 years Cross-Country skiing experience

  • Must be able to lift consistently lift 50lbs

  • Supervisory experience preferred

Status and Scope: Reports to Badger Pass Manager
Position requires a strong customer service focus, strong communication skills, and a positive attitude. Must be able to work efficiently and be prepared to help wherever needed. Must be willing to gain a good understanding of the Badger Pass operation, becoming fully knowledgeable on all activities and amenities offered

 

Equipment Used: snowboard, skis, poles, hand held radio


Travel Requirements: Travel (<80%)


Lifting Requirements: HEAVY - Lifting 100 pounds maximum with frequent lifting and/or carrying objects up to 50 pounds


Physical Requirements: BENDING CONSTANT KEYING/FINGERING FREQUENT HEARING CONSTANT REACHING CONSTANT SEEING CONSTANT SPEAKING FREQUENT STANDING CONSTANT WALKING CONSTANT LIFTING CONSTANT

 




Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran

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