Senior Business Analyst - IT - Corporate

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Philadelphia, PA US
Worker Type :
Posted Date:
8/23/2017 8:42:17 AM
Information Technology
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Line of Business:

Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World’s Most Ethical Companies by the Ethisphere Institute. Learn more at or connect with us on Facebook and Twitter.


? Reviews, audits and processes invoices for payment. Research discrepancies and pursue credits as needed.

? Work closely with IT Finance team to address any concerns with budgets, variances and project costs

? Support Telecommunication Expense Management (TEM) initiatives and efforts including; but not limited to:

o Telecom Invoice Validation, reconciliation and Payment Processing

o Wireline and wireless account reviews

o Mapping of invoices to appropriate profit centers

o Invoice and contract analysis

o Billing disputes and credit inquiries

o Asset, Inventory Management and inventory audits

o Data presentation for weekly meetings

o Centralization of carrier billing into the TEM system

? Assist end users with billing inquiries and account changes

? Handles Service Now Tickets involving MACs, billing questions and other Telecom services

? Extracts general ledger and transaction detail data from programs such as Oracle Discoverer, Vista and Insight and validate charges

? Support the process to run monthly charge backs via the Telesoft Call Accounting system

? Work with team to streamline and organize requests for contract related voice and data services

? Assist with the accurate tracking of projections and expense spreadsheets.

? Analyze financial reporting data, provide analysis and generate reports management on a monthly basis.

? Perform inventory audits to confirm if services are still active, required or if they need to be scheduled for disconnect. Requires knowledge of voice and data carrier technologies.

? Monitors accounts payable reports and compare against monthly budget. Address issues and requests modified journal entries before month end closes.

? Works closely with the Director and the PMO office to make sure capital investment forms are completed and the team stays on track against the project budget

? Assist team in the billing analysis and call routing in place for field sites that will move to a new site or close.

? Participate in wireline and wireless meetings and calls. May be required to lead some these meetings.

? Performs other duties as needed


  • You will need a bachelor's degree and 3-5 years of progressive business analysis experience.
  • Strong analytical and problem solving skills are essential, along with effective oral communication skills demonstrated through presentations and training, as well as written communication skills demonstrated through solution specification documentation, end-user guides or manuals, and other end-user communications.
  • Knowledge of functional areas of Human Resources is required; experience with or in Human Resources is desired.
  • Knowledge of Oracle EBS HR is highly preferred and/or administration experience with a human capital management system.
  • The ability to work daily with the Microsoft Office Suite, Internet (for research), and reporting tools is required. 

Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran

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