Host/Hostess (Dining Room Attendant) - Winston - Salem State U.

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Location:
Winston Salem, NC US
Worker Type :
Hourly and Seasonal
Services:
Food
Posted Date:
6/27/2017 2:28:13 PM
Category:
Food Services
Work Type:
Parttime-Regular
Line of Business:
Food - Higher Education
ID:
125423
Overview:

Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World’s Most Ethical Companies by the Ethisphere Institute. Learn more at www.aramark.com or connect with us on Facebook and Twitter.



Description:

Position Summary:
The Dining Room Attendant position is a compilation of all foodservice location  duties and responsibilities. Dining Room Attendants establish a welcoming atmosphere from the minute students and guests arrive at the location. This position requires individuals with a high attention to detail, accurate cashier skills, and a strong dedication to customer service along with a positive and friendly attitude.
 
Essential Functions:

  • Dining Room Attendants greet guests as they arrive and depart in a timely manner – always delivering exemplary customer service        
  • Ensure any special services for diners are accommodated
  • Accommodate guests in an organized manner – ensuring optimum use of tables
  • Ensure  a clean and pleasant atmosphere of the Dining Hall  at all times
  • May be required to perform cashier duties
  • Go the extra mile and follow through to ensure guest satisfaction
  • Must be able to work with diverse populations in a supportive and positive manner
  • Say goodbye to all guests – ask how their experience was – ensure they leave with a good impression
  • Diplomatically handle guest complaints – always be polite and maintain a professional manner
  • May be required to train other employees on the role
  • Must be flexible and willing to work a varied schedule
  • Will occasionally be required to work special functions
  • Report to work on time and in complete and proper uniform
  • Know and comply with all company policies and procedures regarding safety, security, emergencies and energy
  • Other duties as assigned

Status and Scope:

  • The Dining Room Attendant reports to the Foodservice Superviser
  • Must have the ability to follow all safety and sanitation procedures
  • Position requires a strong customer service focus, strong communication skills and a positive attitude
  • Must be able to work efficiently – prepared to help wherever needed

Equipment Used:
Vacuum, Cleaning and sanitizing solvents
 
Travel Requirements:   Little or No Travel (>10%)
 
Lifting Requirements:  
LIGHT - Lifting 20 pounds maximum with frequent lifting and/or carrying objects up to 10 pounds
 
Physical Requirements:   

Bending - Constant

Keying/Fingering - Constant

Hearing - Constant

Reaching - Constant

Seeing - Constant

Speaking - Constant

Standing - Constant

Walking - Constant

Lifting - Occasional



Qualifications:

Qualifications

  • Should be able to work all department shifts.
  • An extensive knowledge of food and beverage service
  • Good customer service skills and a pleasant manner
  • Good organizational skills
  • Prior experience in a high volume restaurant position
  • Must be at least 16 years of age and have a valid TIPs card
  • Must complete Serve Safe Food Handlers certification
  • Must be fluent in the English language
  • Hosts/Hostesses required to drive a golf cart to deliver room service must become Cart Safety certified prior to first driving the golf cart and they must also be willing to participate in the random drug/alcohol testing pool



Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran

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