Student Worker Peer-to-Peer- John Carroll University

Apply Now    
University Heights, OH US
Worker Type :
Hourly and Seasonal
Posted Date:
5/3/2017 11:23:29 AM
Marketing and Communications
Work Type:
Line of Business:
Food - Higher Education

About Aramark 
Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World’s Most Ethical Companies by the Ethisphere Institute. Learn more at or connect with us on Facebook and Twitter.


Peer to Peer Sales Team Member Job Description - JCU Dining Services


Hours per Week:                 10-20 hours per week

Term:                                  3 weeks at the beginning of the semester and as needed throughout the semester

Title:                                   Peer to Peer Sales Team Member


Essential Functions:

Communicate with both parents and incoming students about the benefits of enrolling in a meal plan and the dining options on campus. Work with a team to reach sales goals for university meal plans.  Support the marketing department in maintaining customer satisfaction and retaining meal plan members by following marketing strategies provided for the academic year. Assist with other marketing responsibilities as needed throughout the school year.


Minimum Skills/Qualifications:

  • Background and interest in Marketing
  • Previous food service experience a plus, but not necessary
  • Must be able to work independently and with a team
  • Must be a good role model with work practices
  • Ability to work and communicate with others
  • Self-motivated
  • Must attend Mandatory Student Training Sessions offered before work commences
  • Be a pro-active team member who actively engages with customers to promote and grow meal plan sales
  • Previous knowledge of dining locations and meal plans a plus

Duties and Responsibilities of Peer to Peer Sales Team Members include, but are not limited to:

  • Must be knowledgeable about meal plans, Dining Dollars, Plus Points, and JCU Dining Services locations
  • Effectively communicate information from management to customers, students, and parents
  • Adheres to all policies/procedures set forth in the student handbook
  • Presents him/herself in a professional manner


General Expectations for Peer to Peer Sales Team Members:

  • Detail oriented
  • Ability to complete assigned tasks
  • Able to gain respect in a leadership role
  • Protect and uphold the rules and guidelines put forth by JCU Dining Services
  • Utilize the tools and technology available



Additional Attributes for Peer to Peer Sales Team Members include, but are not limited to:



  • Ability to work with minimal supervision
  • Be a team leader and team player
  • Knows and reacts with appropriate responses to organizational needs
  • Demonstrate clear and effective communication with supervisors and team members
  • Understanding of general functions of JCU Dining Services locations


Goal Orientation

  • Able to prioritize work tasks
  • Able to carry out goals/tasks
  • Does not allow distractions to prevent the completion of tasks in a timely manner


  • Display positive attitude with customers, co-workers and towards work
  • Demonstrates good verbal and non-verbal communication
  • Be able to know/understand rules/guidelines and accurately assess why they are in place


  • Must be able to give and receive constructive criticism
  • Able to apply knowledge in multiple settings
  • Ability to work through bad experiences by assessing what caused them, what can be done to repair them, and how to avoid them in the future
  • Ability to respond quickly to issues at hand with a resolution

Appreciation of Differences

  • Understand and respect the values and beliefs of others
  • Treat all customers, peers, and supervisors respectfully and congenially
  • Listen to concerns and issues brought forth and deal with them in a timely manner

Tolerance of Ambiguity

  • Able to adjust to differing customer/staffing conditions on a day to day basis
  • Maintain composure in difficult situations
  • Demonstrate willingness to attempt new tasks


Minimum Education Required: High School Diploma


Minimum Experience Required: 6 months Sales and Customer Service Experience, Marketing Major or Sales and Communication Focus, Social Media Marketing & Communication Trends a plus, Computer Skills in Microsoft Office Suite (including Excel), Graphic Design Capabilities (Adobe Illustrator, InDesign, Photoshop) a plus


Minimum Skills/Aptitudes Required: Strong Communication Skills (Verbal & Written), Ability to Problem Solve Quickly, Effective in Multi-Tasking to manage multiple projects and priorities, Bilingual in Spanish a plus


Physical Standards: Able to lift, bend, stoop, squat, reach, crouch and kneel.


Additional job duties and responsibilities may be assigned.

Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran

Apply Now    
Powered by SmashFly