Event Planning/Banquet Operations Manager - Washington State Convention Center

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Location:
Seattle, WA US
Worker Type :
Salary
Services:
Food
Posted Date:
5/11/2017 8:30:59 AM
Category:
Food Services
Work Type:
Fulltime-Regular
Line of Business:
Food - Sports & Entertainment
ID:
113408

About the Washington State Convention Center

For over 25 years, Washington State Convention Center has been the Northwest’s premier meetings and events facility. WSCC welcomes thousands of visitors from around the globe each year, offering award-winning catering menus along with comprehensive, industry-leading services for event planners, exhibitors and guests. Located in the heart of Seattle, a city resonating with innovative minds and a vibrant arts scene, the WSCC is within walking distance of world-class hotels, restaurants, hospitals, and a myriad of the Northwest’s best entertainment and attractions options.  With a longstanding commitment to sustainability, public art and modern technology, WSCC serves its surrounding community and provides visitors with a truly unique Northwest experience.

Aramark’s award winning, all Pro-Chef certified culinary team at the WSCC, works hard to exceed the expectations of every guest. We are the only convention center in the country - and the only banquet operation in the city - to be honored with the NACE “Best On-Premise Catering Event” award. Our chefs create unique, regional dishes, made with locally sourced produce, seafood, meats and wines, in our scratch kitchen. Even the flour used in our in-house bakery comes from no-till farms in Eastern Washington. WSCC and Aramark are committed to the underlying ethical standards that match Seattle’s social conscience. What we do in our kitchen for events cannot be duplicated by other convention centers; what we do can only happen in Washington.

Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World’s Most Ethical Companies by the Ethisphere Institute. Learn more at www.aramark.com or connect with us on Facebook and Twitter.

 

Description:

Management position, responsible for developing and executing catering solutions to meet customer needs.  Facilitate the delivery of prepared food created from an event-specific work order or in a room service environment.

Must be willing to work event based hours as needed which may include days, evenings, nights, weekends and/or holidays.

 

Essential Functions:

  • Leadership: Ensure catering operations connect to the Executional Framework. Deliver consistent quality in planning and execution of events. Leverage established company solutions to ensure consistency, quality and efficiency within consumer driven offerings. Manage catering team to ensure quality in final presentation of food. Train and manage employees to ensure knowledge of food menus and promotional calendars. Model and reinforce Aramark's coaching process.  Reward and recognize employees.  Monitor team performance and provide regular feedback.  Plan and execute team meetings and daily huddles.  Complete and maintain all staff records including training records, schedules and performance data.
  • Client Relationship: Develop and maintain effective client and customer rapport for mutually beneficial business relationships. Demonstrate excellent customer service using Aramark's standard model. Implement communication strategy as provided by marketing team in order to build catering revenue.
  • Financial Performance: Responsible for delivering food and labor targets. Develop and execute strategies to achieve catering revenue forecasts.
  • Productivity: Responsible for executing catering events of varied size and scope, including staffing and management. Ensure accurate reporting of all catering related revenue, expenses, and receivables. Coordinate activities with other departments as appropriate.
  • Compliance: Ensure compliance with Aramark food, occupational and environmental safety policies in all culinary and kitchen operations. Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour.


Qualifications:
  • Requires at least 2 years of experience and prior experience in a management role
  • Bachelor's degree or equivalent experience


 

Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran


Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran

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