Restaurant and Bar Supervisor - the Sail at the Tampa Convention Center

Apply Now    
Location:
Tampa, FL US
Worker Type :
Hourly and Seasonal
Services:
Food
Posted Date:
4/3/2018 1:31:00 PM
Category:
Food Services
Work Type:
Fulltime-Regular
Line of Business:
Food - Sports & Entertainment
ID:
165479
Overview:

Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World’s Most Ethical Companies by the Ethisphere Institute. Learn more at www.aramark.com or connect with us on Facebook and Twitter.

 


SUMMARY OF RESPONSIBILITIES

Responsible for maintaining a positive customer experience that follows the Aramark Mission, generating sales, housekeeping, pricing, cash register operations (POS) inventory management and loss prevention in adherence to all Company Policy standards. Partner with the management team to assist with staff scheduling, development, and any other assigned operations support.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Ensure that each customer receives outstanding service by providing a friendly environment that includes greeting and acknowledging customers, maintaining the standards, product knowledge, and all other components of customer service

Maintain an awareness of all product knowledge information, promotions, and current advertisements

Actively seek new ways to improve metrics by partnering with the Manager and Supervisors.

Partner with management team to learn and understand all leadership processes and procedures

Demonstrate leadership through initiative and delegation of task between sales and leadership team

Assist set up and break down of events

Accurately and efficiently complete all sales transactions and maintain proper cash and accountabilities at POS registers.  Conducts preliminary investigation and communicates any variances.

Complete all closing and/or opening procedures to company standards;

Take full responsibility and ownership of having a key present during all scheduled shifts

Maintains and inventories all product in preparation of inventory ordering.

Liquor room maintenance and management to include storage and equipment organization.

Ensures all equipment is operational and functional.

Continued alcohol compliance and customer service training, ensuring compliance with all federal, state, local and Aramark alcohol policies.

Comply with the Company’s Time and Attendance policy and procedures

 

ADDITIONAL RESPONSIBILITIES

Demonstrate high degree of professionalism in communication, attitude and teamwork with customers, employees, corporate partners and vendors

Demonstrate high level of quality of work, attendance and appearance

Adhere to all Company Policies and Procedures and Safety Regulations

Adhere to local, state and federal employment laws

Work nights and varied hours/days to meet the needs of the business

Ability to be flexible and willing to work extended hours when necessary

Any additional duties assigned by Management

 

 SUPERVISORY RESPONSIBILITIES

Partners with the F&B Manager and Supervisors to lead, guide and coach the staff to accomplish common goals

Timely communication of inventory, cash handling, safety and customer matters                                                                 

 

Additional Job Functions:

Cross-train at other positions in the location

Work at other stations and in other departments as necessary

Completion of any task requested by a supervisor or member of the ARAMARK management team.


Qualifications:

  • 2-4 years of supervisory experience in a bar or restaurant preferred
  • Must be able to effectively communicate and understand directions
  • Must be able to understand safety rules, Aramark Alcohol Regulations, operating and maintenance instructions and procedures
  • Must be willing to perform a variety of tasks as assigned
  • Excellent customer service and a positive attitude
  • Strong leadership skills
  • Must be able to work in a team environment
  • Time management, organization, and multi-tasking skills
  • Basic computer skills and ability to quickly learn new technology systems
  • Ability to manage people and have accountability for company assets
  • Successful completion of the Aramark Hourly Food Handlers training within the first 30 days of employment
  • Must be willing to follow all Aramark Safety Standards


 



Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran

Apply Now    
Link for schema
Powered by SmashFly